Senior Manager, Business Operations eCommerce - Cross Border

Walmart•Sunnyvale, CA

8d•$90,000 - $234,000

About The Position

Walmart is seeking a Sr Manager-Cross Border Expansion to join our growing and fast-paced eCommerce Marketplace team focusing on the Seller Fulfilled Business. This role sites at the intersection of Business, Product, Tech, Analytics, International, Marketing, Sales, and Support teams. This individual will lead the strategy for building and scaling out a strategic initiative (Cross Border Seller Fulfillment using Ship with Walmart) by the International Seller On-Boarding and ramp strategy, owning the Seller Experience, Incentives strategy, international lane expansion, and full business management (owning the P/L report). This individual will build out a team to help scale the program. In addition, this leader will lead how we improve our Seller performance for out of country shipment by implementing step-function changes to improve promise speed, delivery speed, and on-time delivery accuracy, working closely with Product and Research Science Teams. In addition, this person will think beyond the program into how we expand our footprint to support sellers directly in country of origin (without forward deployment). This leader must be data-driven, able to quickly identify trade-offs on prioritization, and be able to align and earn trust across multiple stakeholders and teams. This leader must have financial background (owning the P&L) paired with experience on launching products from both analysis/segmentation and launch plans. We are seeking an individual with experience in the Seller Fulfillment space, including strategy development, execution, and ability to make high impact Seller facing decisions. This person must be skilled at engaging and communicating to a senior executive audience while balancing detailed level analysis. Finally, this person must have experience on international marketplaces, understanding the nuances of importing goods into various countries. Additionally meet the core WMT values: Respect: Builds strong and trusting relationships with team members and business partners works collaboratively and cross-functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action. Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture. Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates customers and the world around us by creating a sense of belonging eliminating waste participating in local giving. Leadership: Follows the law our code of conduct and company policies and sets expectations for others to do the same. Promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values. Serve: Our Customers and Members Deliver expected business results while putting the customer member first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers and members. Excellence: Strive for Excellence by constantly raising the bar and seeking to improve. Demonstrates curiosity and a growth mindset, seeking feedback, asking thoughtful questions, fostering an environment that supports learning innovation, learning from mistakes, and intelligently taking risks with resilience in the face of setbacks. About the Team Our team thrives on collaboration, innovation, and a shared commitment to excellence. We operate at the intersection of analytics, business strategy, and customer engagement, supporting company-wide initiatives and empowering associates to deliver exceptional results.

Requirements

Proven expertise in business communication, including verbal/nonverbal techniques, situational awareness, and relationship building.
Strong analytical skills with experience in market/customer analysis, predictive modeling, and leveraging competitor insights.
Demonstrated ability to lead projects, manage multiple work streams, and drive alignment among stakeholders.
Experience with data visualization tools (e.g., Python, R, Matplotlib) and best practices for presenting complex data.
Applied business acumen across multiple domains (e.g., Finance, Marketing, Sales, Technology), with a track record of influencing decision-making and driving results.
Bachelor's degree in information technology, computer science, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, or related area OR 7 years’ experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area.
2 years’ supervisory experience.

Nice To Haves

ECommerce Merchandising, Site Operations, Business Management, or related area
Master's degree in Information Technology, Computer Science, or related area

Responsibilities

Lead discussions and present to diverse audiences, using data and analytics to build compelling narratives and influence business decisions.
Design and implement customer engagement strategies based on advanced market and customer analytics.
Consult with business leaders, drive cross-functional initiatives, and foster a culture of collaboration and continuous improvement.
Manage complex projects, ensuring alignment on timelines, resources, and deliverables while adapting to changing priorities.
Develop and apply advanced data visualization techniques to communicate insights and guide business strategy.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.