FLEX Senior Manager - AX Product Designer, Design Systems

Marriott International•Bethesda, MD

40d•Hybrid

About The Position

With every journey, travel has the power to shape us and our world. Begin your journey as the Senior Manager - AX Product Designer, Design Systems at Marriott International, repeatedly voted one of Fortune's 100 Best Companies to Work For. Join our high-energy and talented Associate User Experience & Design team in creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. In this role, you will be responsible for actively designing, expanding and continuously advancing the future of our Marriott Associate Design System (MADS). Your work will involve supporting hands-on efforts, overseeing governance processes, and ensuring that the design system enhances the associate experience across our business. Our system supports business, engineering, and design teams in developing tools and experiences that empower our associates to deliver exceptional guest service. You will partner closely with the Director of Associate Experience and Engineering colleagues in driving harmony and connection between products so the overall associate experience is accessible, seamless, easy and intuitive.? This position requires the ability to produce technical documentation, leverage Figma's advance technical features, and provide guidance to both designers and developer consumers of the design system. A strong portfolio is critical. Your portfolio should showcase experience in maintaining and contributing towards design systems, ideally within large-scale organizations, with particular emphasis on design-to-code handoff, accessibility, governance efforts, and documentation.

Requirements

5+ years of relevant experience in UX/UI or digital product design with proven design system expertise.
4-year undergraduate degree, with bachelor's degree, or equivalent experience in relevant discipline
Experience in multiple of the following user experience disciplines: user experience (UX), interaction design, and visual design
Experience with major, large-scale global digital apps, web sites, or other digital products
Proven experience with design system is defining and deploying consistent, reusable componentry and patterns across various product portfolio
Well versed in industry best practices for design system documentation and governance process
High expertise in design tools (Figma, tokens-based workflows, documentation platforms like Storybook/Zeroheight) and design-to-code handoff pipelines.
Proven experience delivering scalable components and UI patterns across platforms (desktop, mobile web, app, etc.)
Can balance user, business, and technical needs?
Collaborate with designer and developers to ensure consistency across features and platforms while meeting platform-specific needs
Communicate through compelling visuals and deliverables
Demonstrate self-confidence, energy, and enthusiasm in leading and influencing teams
Showcase strong presentation, negotiation, and persuasion skills
Thrive in a fast-paced environment, with the ability to simultaneously manage multiple tasks

Nice To Haves

You consider yourself a Figma ninja and are super enthusiastic about the latest Figma releases and trends
Expertise in large-scale global digital entities or other digital products within Hospitality/Travel industry
Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling
Experience influencing partner adoption and making it easy to realize business and development impact
Experience with Agile / SAFE development methodologies

Responsibilities

Manages and facilitates office hours for feedback and follows procedures to propose new elements when necessary
Champions appropriate patterns, components, and styles during user experience design reviews and workshops
Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience design and interaction considerations
Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation
Provides subject matter expertise on hotel brands and the Marriott Bonvoy loyalty program to help ensure they are infused correctly and seamlessly throughout digital products
Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications
Ensure a quality experience on live digital products by participating in the user acceptance testing process
Uses software including: Figma, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint; Has familiarity with developer tools like Storybook
Keeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings
Clearly present your work citing industry best practices, qual and quant data to support your decisions
Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints
Collaborates with a variety of user experience disciplines within the team (UX, UI, Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work
You value data or insight over opinion, by basing decisions on metrics, segment data, and user research findings and insights.?
Delivers measures, and improves designs based on quantitative and qualitative feedback using various user research methodologies??
Comfortable with multiple qualitative and quantitative research methods, like surveys, usability testing, multivariate testing, A/B testing, etc.?
Breaks down designs into options/variables for A/B or multi-variate testing?
Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
Meets deadlines once agreed upon
Reports impediments to completing work and meeting deadlines
Provides regular status updates to manager
Successfully manages multiple assignments at once
Accepts critique and critiques work of others in a helpful and professional manner
Communicates in a timely and appropriate manner with teammates
Works independently with minimal supervision, but knows when issues should be escalated to manager
Develops relationships with members of other teams, and leverages those relationships to answer questions
Presents work with clarity and confidence; explains complex matters so that others can understand them
Performs other reasonable duties as assigned by manager