Senior Manager – AWS Infrastructure Demand Planning , S&OP Planning

Amazon•Seattle, WA

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Infrastructure Services (AIS) is looking for a Senior Manager - AWS Infrastructure Demand Planning to lead the AIS Demand and S&OP team. Our team is responsible for AWS Infrastructure supply and demand strategy for AWS's global GenAI and non-GenAI infrastructure footprint spanning 105 availability zones, 33 geographical regions and serving over 245 countries and territories. The team drives compute and datacenter supply planning, infrastructure capacity delivery and GenAI supportability to ensure scalable cloud services for millions of AWS customers. In other words, we’re the people who keep the cloud running. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. As the Senior Manager of AWS Infrastructure Demand Planning, you will be responsible for leading teams that drive the S&OP (Sales and Operations Planning) process for AWS and ensure that AWS Demand is aligned with Supply. You will work closely with AWS Services, Material Planning, Data Center planning and the Capacity Delivery teams to build quarterly S&OP plans that drive short-term and long-term AWS Supply and Demand strategy. You will also be responsible for the demand signal that is provided to AIS, with a focus on ensuring that the signal is aligned with the financial plan, sales and growth projections, agreed upon demand levers, transitions, NPI roadmaps, and prior commits and plan of records. You will drive related software automation plans specific to capturing and reporting on the demand signals. The AIS Demand and S&OP Team is responsible for the 13-103 week Demand Plan of Record (POR) for Server material planning and the 0-10 year Demand POR for Data Center planning. You are an experienced leader who will have demonstrated leading large cross-functional and cross-organizational projects. An ability to take large, technically complex projects and break them down into manageable pieces, develop actionable plans and successfully deliver them are expected. This role is inherently cross-functional and requires the ability to think big and collaborate with others as you work closely with teams across AWS Infrastructure and AWS Service teams (EC2, S3, EBS). The shifting power and permitting constraints and critical nature of the role requires someone who maintains momentum, clarity of vision and adaptability while communicating effectively across a diverse set of customers, partners and leadership. The Sr. Manager must effectively distinguish between one/two way door decisions. Decisions driven by the Sr. Manager create significant impact to the AWS Infrastructure organization and all of our customers, so excellent judgement (based on domain and technical expertise) is required in managing complex problems, tough trade-offs, proposals and escalations. Communication with executive audiences is a regular occurrence. High judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove roadblocks, and find creative ways to accelerate project delivery are therefore essential for success in this role.

Requirements

Bachelor's degree or equivalent in a related technical field
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience in modeling complex business scenarios
10+ years of relevant experience in positions that require supply and demand planning including ability to manage large volume of data to support other functions that plan sourcing, production, and delivery requirements
6+ years of team management experience

Nice To Haves

Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes, and challenge conventional wisdom
Demonstrated ability to influence with or without formal authority
Excellent written and verbal communication skills for both technical and non-technical audiences

Responsibilities

Drive the S&OP process for AWS Infrastructure and influence AWS’ Supply and Demand strategy.
Guide automation teams on implementing the systems required for the various elements of the demand planning process, while also directly managing/dialing in new programs until such a time as it makes sense to automate.
Create product strategy and feature road map via Amazon Working Backwards documents.
Provide thought-leadership to Amazon leadership and business partners, delivering solutions to strategic problems.
Communicate performance against goals and objectives through narratives and business reviews.
Lead broader initiatives, as assigned, to further advance the effectiveness of the organization.
Manage a product management and technical program management organization.

Benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets.
The base pay for this position ranges from $175,200/year in our lowest geographic market up to $302,800/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits].
This position will remain posted until filled.
Applicants should apply via our internal or external career site.