Senior Manager, Analytics & Insights (US)

TD Bank•Mount Laurel, NJ

2d•Onsite

About The Position

As a Core Operations Senior Manager, Analytics and Insights, you will lead data change and inventory management while owning the Core Ops BAO Support Pod. You will govern system, metadata, and CDE updates in line with EDMO standards, strengthen data controls, and provide hands-on BAO support for controls, CDE/ADS requirements, issue managements, attestations, and risk remediation, while ensuring trusted, compliant data across Core Operations. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management/enterprise areas Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.) Sets operational team direction and collaborates with others to execute on common goals Focuses on longer-range planning for functional area (e.g. 12 months or greater)

Requirements

Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)
Graduate's degree preferred with either progressive project work experience, or;
7+ year of relevant experience; higher degree education and research tenure can be counted

Responsibilities

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management/enterprise areas
Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)
Sets operational team direction and collaborates with others to execute on common goals
Focuses on longer-range planning for functional area (e.g. 12 months or greater)
Manages team of Business Insights & Analytics professionals/specialists
Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and drives shareholder value
Manages escalated client issues or priorities and reaches out to appropriate areas to resolve or minimize business problems/issues
Applies judgement, discretion and collaborates with internal partners to navigate and resolve ambiguous issues
Reviews and/or contributes on the presentation of insights back to executive leaders/business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/techniques/methods in presenting or visualizing key information
Collaborates with business partners to shape and prioritize ad hoc analysis
Leverages data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problems
Ensures team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insights
Oversees the development and ongoing analysis for a business line or functional area employing both internal and external data from various sources
Supports execution with excellence on key initiatives/programs
Designs effective test and learns for various programs or scenarios
Develops business specific plans; ensures work and resources are aligned to support objectives
Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
Proactively supports the identification of issues, trends and opportunities, and brings forward recommendations based on judgment and facts
Leads team to prepare framework to succinctly take complex data and translate it into clear and concise recommendations
Ensures deep understanding and contributes to the achievement of the business strategy, goals, and objectives
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary
Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand
Connects the alignment of colleague's contributions with the TD Shared Commitments
Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done
Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely feedback, motivates appreciation and recognition to all colleagues
Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams
Leads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicates a compelling vision with clarity and empowers colleagues to drive innovation
Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
Fosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Benefits

Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

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