Senior Manager, AI Sustainability

Salesforce•Palo Alto, CA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Building on the foundation laid out in Salesforce’s AI Sustainability Outlook, this role will drive innovation, operational excellence, and industry leadership in sustainable AI practices while accelerating progress towards Salesforce’s global sustainability goals. As the Senior Manager of AI Sustainability, you will serve as the technical anchor for the Salesforce Impact team, bridging the gap between our corporate sustainability targets and our rapidly evolving AI strategy. In this cross-functional role, you will shape and operationalize how we manage AI energy demand and optimize resource efficiency across the AI value chain. By partnering closely with Product, Infrastructure, Procurement, and Ethical & Humane Use teams, you will ensure that our AI technologies are built and deployed to minimize environmental impact while maximizing business value.

Requirements

6+ years of experience in technical product management, software engineering, AI implementation, or data center infrastructure
You have a passion for sustainability and are eager to apply your technical skills to decarbonizing AI and data centers
Understanding of AI technologies, model development, LLM architectures, and operational deployment in enterprise cloud environments
Familiarity with AI model efficiency/optimization techniques and agentic frameworks
Ability to perform data analysis to translate raw system telemetry into actionable business strategies and sustainability KPIs
Strong business communication skills focused on taking complex topics and making them understandable to a variety of audiences

Nice To Haves

Ability to query and analyze data using SQL, Tableau and/or Python
Experience with hyperscaler partnerships (AWS, GCP, Azure) and cloud infrastructure optimization
Experience in infrastructure capacity planning, workload management, or cloud resource optimization.
Experience in environmental assessment, carbon accounting, or sustainability measurement frameworks
Degree in computer science, engineering, or other related field

Responsibilities

Smart Demand: Partner with Product teams to mature AI model efficiency benchmarks and selection criteria prioritizing environmental performance
Lead the design and implementation of internal environmental telemetry and automated tracking tools aligned to standards and measurement frameworks for AI usage transparency
Efficiency Optimization: Collaborate with Engineering and Infrastructure teams to optimize compute power utilization and minimize energy consumption across data center infrastructure
Work with Infrastructure to implement energy-efficient data center operations and cooling optimization for AI workloads
Partner with hyperscaler providers to leverage geo-aware routing and clean energy availability for compute placement
Drive "right-sizing" AI models and token usage to optimize computational demand across Agentforce and AI platform services
Cross-Functional Strategy, Implementation, & Industry Leadership: Develop and drive accountability towards comprehensive AI and infrastructure sustainability KPIs tied to sustainability targets, working across cross-functional team
Lead internal alignment initiatives with AI Research, Legal, and Business units to embed sustainability into AI development lifecycle
Partner with Procurement to establish sustainability requirements for AI model providers and ensure supply chain transparency and data acquisition
Collaborate with relevant teams on clean energy procurement, AI and infrastructure-related sustainability risks
Support Salesforce in influencing the development of global sustainable AI standards
Collaborate on customer advisory programs and sustainability roundtables, leveraging Salesforce's position as a trusted AI sustainability partner