Senior Manager, Agios Clinical Educator (Northwest)

Agios Pharmaceuticals Inc • Cambridge, MA

11d • Remote

About The Position

At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate. Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X.

The Agios Clinical Educator (ACE) is responsible for establishing strong working relationships with patients and healthcare professionals. The ACE will utilize their professional skills and clinical experience to engage with health care providers to deliver disease state education, genetic testing information, and approved product messaging. The ACE will also gain insights from clinical teams and office staff supporting patients with chronic hemolytic anemias to further their understanding of the disease burden associated with hereditary anemias, related diagnostic challenges, and the types of support they need for their patients. The ACE also supports the patient centric business model by providing disease and product education to patients and families affected by genetic disease for which Agios provides a treatment option.

Territory to include this major market: Northern CA, NV, UT, OR, ID, WA, MT, ND, SD

Requirements

• Bachelor’s degree, clinical background in nursing or as an advance practice provider
• 5+ years of related experience, including supporting patients. Hematology or rare disease background preferred.
• Exceptional communications skills (written, verbal and presentation)
• Ability to think strategically, work independently and collaborate across a diverse cross functional team, exhibiting a result driven mindset.
• Ability to travel in the US (up to 50% travel)

Nice To Haves

• Proficiency in additional languages preferred (Mandarin, Cantonese, Hindi, Arabic, Vietnamese).

Responsibilities

• The ACE will work closely with patients, families and care teams to provide in-depth education and resources to support and empower patients/caregivers living with PK deficiency and Thalassemia.
• Provide opportunities to make connections with other patients and caregivers affected by Thalassemia and PK deficiency.
• Deliver educational programs (in person or virtually) with patients, families and caregivers affected by PK deficiency and Thalassemia.
• Utilize approved messaging during engagements with healthcare professionals to provide disease state education and raise awareness of Thalassemia and PK Deficiency and the role of the Agios Clinical Educator.
• Effectively collaborate with cross functional partners (Hemolytic Anemia Specialists (and Patient Support Managers) on complex patient and customer issues.
• Pro-actively identify regional diseases state education initiatives
• Collaborate effectively with team members to address needs and enhance process improvement opportunities.
• Timely follow up on committed appointments internally / externally
• Delivers activity updates to regional colleagues, ensuring effective cross-functional collaboration within the regional team to support initiatives.
• Document all activities in appropriate CRM tools to facilitate the tracking of key metrics.
• Ensure all activities are conducted in a manner that is compliant with industry rules, regulations and Agios policies.

Benefits

• Deliberate Development. Your professional growth as one of our top priorities.
• Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best.
• Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.
• Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.
• Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy.
• Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
• Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.
• Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level