Senior Manager, Advertising Account Management, MAP - Sam's Club

Walmart • Bentonville, AR

28d • $90,000 - $180,000

About The Position

Sam’s Club MAP is seeking an experienced Account Manager Lead to help scale and grow the Account Management organization. You will report to the Head of Account Management and lead a team of 10 account managers. You will have 8 years of account management experience with an understanding of cross-network online marketing solutions. You will lead, coach, and influence the team and be knowledgeable of how a digital media business operates to understand the interdependencies and hand-offs across the team segments to create large-scale strategies across a growing organization. About Sam's Club MAP At Sam's Club, we prioritize our members and partner with suppliers to offer value. Our Member Access Platform [MAP] creates impactful omnichannel member experiences, coupled with measurable insights. Join our growing, high-visibility team in the world's largest company, where we believe in targeted, accountable digital advertising, backed by our first-party membership sales data. Growth in our digital advertising business is essential to Sam's overall growth strategy and is achieved when your digital expertise drives growth and helps sell more goods online and offline. MAP is committed to providing measurable outcomes for our stakeholders through our full-funnel ad solutions. Using Sam's Club's data and reach, we offer flexible pricing and buying models to help businesses increase brand awareness, engage with our consumers, and convert them into shoppers. What you'll do: You will lead a retail segment of account managers with 10 direct reports. You will manage a team of account managers responsible for managing supplier's campaign strategies, campaign execution, and investments. Improve efficiency in MAP processes and apply it to grow the greater account management organization. Lead the daily functional management, evaluation, and conflict resolution of issues for your account management team. Instill operational rigor and discipline across the team to ensure standardization and harmonization of workflow across other teams. Attend supplier calls to provide leadership coverage. Partner with Head of Account Management for ongoing training and learning development for the account management team ranging from industry knowledge to soft skills. Develop and deliver regular reporting on overall campaign stats (i.e. performance, coverage, workload). Coach a team of Account Managers on performance goals and career growth. Partner with respective Team Leads and Sellers to create cohesive working cadence. Partner with Campaign Management, Ad Sales, and Creative Ops team ensuring high quality of campaign execution working within team service level agreements and making sure process is being followed.

Requirements

• 8+ years’ experience managing clients and relationships.
• 5+ years of direct digital account management experience.
• 3+ years of indirect people management, mentorship, and leadership responsibilities.
• Experience with revenue enablement and emerging opportunities.
• Project management experience.
• Demonstrated track record in leading, training, and developing a team to surpass its targets and grow the business partnerships.
• Experience establishing communication and engagement with suppliers findings and solutions, both written and verbal.
• Knowledge of advertising technology and data/performance measurement trends.
• Success as a leader of change, by achieving excellence in optimizing processes.
• Consultative approach with advising partners on best practices and areas of opportunity.
• Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 4 years' experience in business management, marketing and sales, omni channel merchandising, or related area.
• Option 2: 6 years' experience in business management, marketing and sales, omni channel merchandising, or related area.

Nice To Haves

• Leading cross-functional teams
• Master's degree in business, marketing and sales, or related area.
• Sales

Responsibilities

• Lead a retail segment of account managers with 10 direct reports.
• Manage a team of account managers responsible for managing supplier's campaign strategies, campaign execution, and investments.
• Improve efficiency in MAP processes and apply it to grow the greater account management organization.
• Lead the daily functional management, evaluation, and conflict resolution of issues for your account management team.
• Instill operational rigor and discipline across the team to ensure standardization and harmonization of workflow across other teams.
• Attend supplier calls to provide leadership coverage.
• Partner with Head of Account Management for ongoing training and learning development for the account management team ranging from industry knowledge to soft skills.
• Develop and deliver regular reporting on overall campaign stats (i.e. performance, coverage, workload).
• Coach a team of Account Managers on performance goals and career growth.
• Partner with respective Team Leads and Sellers to create cohesive working cadence.
• Partner with Campaign Management, Ad Sales, and Creative Ops team ensuring high quality of campaign execution working within team service level agreements and making sure process is being followed.

Benefits

• At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
• -Health benefits include medical, vision and dental coverage
• -Financial benefits include 401(k), stock purchase and company-paid life insurance
• -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.
• The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior