Senior Manager, Administrative Operations

University of Maryland•Union, NJ

1d•Onsite

About The Position

The Senior Manager, Administrative Operations position is responsible for the day-to-day management of Stamp business operations in partnership with Stamp's Business Manager and Associate Director for Administrative Operations. This role assists with implementing and monitoring business practices, policies, and procedures within Stamp to ensure the highest level of compliance and customer service. The position also provides operational support to individual units and programs within Stamp, with a special focus on programs funded by the undergraduate Student Activity Fee and the Graduate Student Activity Fee, serving as a dotted-line supervisor for the SORC Finance Business Manager. Key responsibilities include budgeting, accounts receivable, accounts payable, procurement, travel, inventory, contract and grant accounting, forecasting, revenue tracking, and risk assessment. The Senior Manager will also have the opportunity to mentor student employees who assist the Business Office with daily transactions.

Requirements

Bachelor’s degree from an accredited college or university.
Three (3) years of professional budget, finance, accounting, procurement, contracts or grants, human resources, or operation management experience.
One (1) year of experience leading or supervising professional staff.
Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
Knowledge of policies, procedures, and institutional purpose and goals and the ability to apply policies and procedures to real world situations.
Skill in oral and written communication.
Ability to build positive relationships with campus colleagues.
Ability to multitask and prioritize assignments.
Ability to leverage Microsoft Office products and adapt to and utilize new software platforms.
Must be solution oriented, detail oriented, self motivated, efficient, and possess a demonstrated ability to take initiative.
Must have a high level of skill to learn new technical systems and create efficiencies using technology.

Nice To Haves

Five (5) years of experience in HR, payroll, finance, accounting, student affairs, or similar work.
Two (2) years leading or supervising professional staff.
The ability to build relationships will be critical for the success of this role.
Experience working with student organizations, especially student government organizations, and their unique needs.

Responsibilities

Manage day-to-day financial operations, including accounts payable, accounts receivable, inventory and procurement functions.
Follow all State and University mandated policies and regulations that govern procedures for initiating requests for goods and services and for collecting and recording of revenue generated by various Stamp units.
Review and approve financial transactions initiated by Stamp and campus staff, including Procurement and Travel Card transactions, requisitions for purchase orders, Internal Service Deliveries, and transfers.
Manage NelNet platform, providing oversight of client credit card payments and refunds.
Provide back-up support for the issuing and tracking of scholarship awards for student leaders, veteran students, and Alternative Break participants.
Support the preparation of the annual budget, State funding requests, and Stamp Facility Fee proposals.
Work with units to prepare their annual programmatic and operational budget proposals.
Provide the continuing coordination needed for changes, revisions, and interpretations.
Prepare financial projections and annual reporting requirements.
Complete financial year-end activities, including salary and expense transfers, balancing accounts, and reallocation of revenue.
Manage University of Maryland College Park Foundation and University System of Maryland Foundation reimbursements for the department.
Provide leadership and administrative oversight for Student Activity Fee & Graduate Student Activity Fee with dotted line supervisory authority over the assigned staff, including providing feedback to the primary supervisor on responsibilities such as hiring, discipline, separation, leave approval, timesheet approval, performance evaluations, training, and work review, as well as facilitate major policy and decision-making initiatives, especially those needing risk-related review.
Analyze revenue and expense patterns to understand financial effectiveness.
Develop frameworks for assessing impact of programmatic and operational funds, including budget versus actual spending and achievement of outcomes as a function of spending.
Develop non-fee revenue enhancement strategies and set annual revenue goals.
Evaluate procurement contracts, including subscriptions, software, and service platforms.
Prepare monthly financial statements and periodic financial trend reports for all assigned units of the Stamp.
Consult with department units to improve financial performance.
Inform staff on updates or revisions and how these changes will affect their operations.
Complete other duties as assigned.