Senior Manager, Ad Operations
About The Position
This role will set the operating vision, structure, and performance bar for Ad Operations, as the central leader of all end-to-end execution for all brand and merchant ads & promotions across verticals and geographies. You will lead a multi-tiered organization of strategic operators, driving deep organizational planning across several functions and developing strong operational leaders. You and your team will partner closely with product, engineering, analytics, sales, S&O, and compliance teams to drive high quality scaled operations while helping to drive new initiatives and specialized programs through complex tradeoffs. You will report into the Director, Ads Platform on our Ads Platform team in our Ads & Promos organization.
Requirements
- 8+ years of professional experience driving scaled platform operations in fast-growing organizations, with 4+ years of direct people management experience.
- Experience working directly with product teams to define the roadmap for operations tooling.
- You’re an excellent problem solver who can dive into complex cross-functional problems with competing tradeoffs and craft thoughtful solutions.
- Strong data fluency, including the ability to independently analyze performance in SQL and partner with Analytics using tools like Sigma, Tableau, or Looker to drive decisions.
Responsibilities
- Enable: Empower and develop a broad scope of team leads and their ops pods to create enterprise and SMB ads & promo campaigns at scale and make difficult tradeoff decisions with cross-functional teams.
- Scope & Influence: Outline product and process gaps to drive your conversations with product, engineering, analytics, accounting, sales, and S&O teams to improve our tooling through product improvements, automation, and more.
- Own & Take Action: Own all operations and accountability for a team producing hundreds of millions of dollars in ad revenue and consumer savings annually, diving into day-to-day escalations at the lowest level of detail and unblocking our sales team while upholding strong guardrails for quality.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- a mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
