Senior Manager, Accounting

Independence Pet Group
2dHybrid

About The Position

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Embrace Pet Insurance, a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional. Join an award-winning team at the forefront of the industry. Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience for Phone Support. This recognition marks a turning point in how pet insurance providers are evaluated, and we’re proud to lead the way in setting a new standard for clarity, compassion, and reliability every time a pet parent reaches out for support. Job Summary: Embrace is seeking a Senior Manager of Accounting. You will own the general ledger and financial reporting, drive the month‑end close in partnership with the Director of Accounting, and supervise a Senior Accountant. A key part of the mandate is to design and implement a robust control and balance sheet reconciliation framework. You’ll also work closely with the holding company controller to set the future of accounting at a market dominator, aligning policies, close cadence, and reporting standards across entities. Job Location: Cleveland, OH - Hybrid

Requirements

  • Bachelor’s in Accounting or Finance; CPA preferred (or equivalent).
  • Senior Accounting Manager: 8–10+ years, with multi-entity close leadership, control design/implementation, audit ownership, and 3+ years managing/developing talent.
  • Proven success building accounting processes in high‑growth, PE‑backed or transformation environments.
  • Strong command of US GAAP; insurance/financial services exposure (premium/commission revenue, claims/payables) is a plus.
  • ERP proficiency (e.g., NetSuite, D365, GP), advanced Excel/PowerQuery; experience with ERP transition or optimization preferred.
  • Exceptional ownership, communication, and prioritization skills; thrives in a fast‑paced environment with significant room for improvement and maturation.
  • Builder’s mindset (design → implement → scale), bias for action, control orientation, and continuous improvement.
  • Clarity in communication—able to convert accounting detail into crisp narratives and action plans.
  • Leadership & coaching—sets standards, gives timely feedback, and develops people.

Responsibilities

  • Lead the monthly/quarterly close; deliver timely, accurate financial statements, variance analysis, and supporting schedules.
  • Own the chart of accounts, GL integrity, journal entry policy, and subledger tie‑outs.
  • Build and operationalize a standardized balance sheet reconciliation program (ownership, frequency, quality criteria, certifications).
  • Design and roll out internal controls across key cycles (cash, premium/commission revenue, claims, AP/expenses); document policies and procedures.
  • Prepare PBCs, manage auditor requests, and drive audit readiness; coordinate with the holding company/controller on consolidation and policy alignment.
  • Supervise, coach, and develop a Senior Accountant; set clear goals, quality bars, and timelines; support hiring as the team scales.
  • Manage the close calendar and playbook; eliminate manual work, introduce automation, and measurable SLAs.
  • Partner with Finance Systems/IT on ERP enhancements or migrations; lead UAT and cutover for accounting-owned processes.
  • Collaborate with FP&A, Operations, Claims/Billing, and Treasury on upstream data quality and downstream reporting.
  • Communicate risk areas, remediation plans, and progress to leadership.
  • Support internal and external audits by preparing documentation, responding to auditor requests, and ensuring compliance with established policies and procedures.

Benefits

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)
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