Senior Manager, Accounting Operations

Aprio•Rockville, MD

2d•$125,000 - $175,000•Hybrid

About The Position

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Accounting Operations team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Manager to join their dynamic team. The Operations Senior Manager plays a critical role in ensuring the seamless execution of client delivery by overseeing operational processes, managing team performance, and driving continuous improvement across service and functional teams. This role supports both onshore and offshore teams to maintain high-quality standards, meet service-level agreements, and enhance operational efficiency.

Requirements

Minimum 7 years of experience in operations or project management, ideally in a professional services environment
People management experience of 2+ years
Experience managing multiple client engagements in a fast-paced, deadline-driven environment
Bachelorâs degree in related field
Excellent communication skills and a passion for supporting a team culture

Responsibilities

Oversee daily operations and work product quality across service and functional delivery teams.
Partner with CAS practice operations to ensure standardized reporting and client delivery procedures are met.
Ensure adherence to service-level agreements and standardized operational procedures.
Lead change management initiatives and enforce governance of operational processes.
Define and maintain operational metrics and dashboards using data analytics tools.
Collaborate with offshore teams to ensure accuracy, quality, and process optimization.
Maximize offshore workforce impact through targeted process improvements.
Manage the creation and upkeep of guidelines, training materials, and project documentation.
Monitor project timelines, allocate resources, and adjust plans to meet deadlines.
Communicate updates and changes clearly to internal teams, leadership, and stakeholders.
Maintain and enhance reporting tools and dashboards for performance tracking.
Develop and implement policies and procedures to improve team output and efficiency.
Establish statistical methods to measure progress and support strategic vision.
Ensure consistent documentation and use of standardized templates in project management systems.
Review and update training and resource databases to support team development.

Benefits

Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave â coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options
Working with an industry leader: Be part of a high-growth firm that is passionate for whatâs next.
An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.