Senior Logistics Representative

TrinseoMidland, MI
5dHybrid

About The Position

Trinseo is a different kind of global materials company – at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation. A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers – ready to tackle any challenge and passionate about delivering value. As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day. Overview (Scope of Role) The Senior Logistics Representative is responsible for managing and optimizing complex logistics operations to ensure the timely, cost-effective, and compliant movement of goods across the supply chain. This role serves as a subject matter expert for logistics processes, transportation execution, and issue resolution, while supporting business continuity and customer satisfaction. The Senior Logistics Representative works closely with internal stakeholders, external carriers, and service providers to coordinate shipments, mitigate risks, and drive continuous improvement. This is a hybrid position in Midland, MI

Requirements

  • Minimum Bachelor’s Degree in a business, logistics, Supply Chain, finance, or technology related field. Individuals with other relevant qualifications and experience will be considered.
  • 8 – 10+ years of experience in a relevant service role (e.g. Procurement, Customer Service, or Supply Chain disciplines) preferred.
  • Process-oriented thinking ability
  • Strong interpersonal and presentation skills
  • Analytical skills and attention to detail (esp. in transactional processes)
  • Results driven
  • Service and safety focus
  • SAP experience

Nice To Haves

  • Work experience in the chemical, safety or transport industries is a plus.

Responsibilities

  • Manage Transportation Planning & Subcontracting/Freight booking & Freight Execution Process within agreed timelines. Inco Term, add language for understanding market
  • Monitor Freight Settlement process, including Invoice Matching/Dispute Management of freight invoices
  • Keep internal parties informed of delays and act as point of contact for escalation.
  • Monitor key performance indicators (ADD, OTL, OTP, & OTD, QN rates) and identify and lead projects to improve efficiency (Service, Cash & Sustainability) and monitor cost to serve
  • Build strong relationship with Logistic Service Providers to ensure satisfactory & continues improved Service Level Agreements, including facilitation of regular Carrier Performance Management reviews.
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