Senior Loan Processor

East West Bank • El Monte, CA

2d • $20 - $31

About The Position

East West Bank is currently seeking a Mortgage Sr. Loan Processor. The Loan Processor is responsible for reviewing loan applications for completeness and accuracy, verifying supporting income, asset and liability documentation. The applicant is expected to demonstrate a sense of urgency, willingness to work cooperatively with others, and be an effective team player whose primary focus is to service customers, since this position is their main point of contact.

Requirements

• Minimum 3+ years of Experience in mortgage loan processing
• At least 3+ years of computer experience, preferable with Encompass automated origination system
• Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive customer experience
• Excellent organizational skills (ability to prioritize) preferred
• Excellent written and verbal communication skills preferred
• Solid analytical and problem-solving skills preferred
• Applicants must have legal authorization to work in the United States.
• We do not offer visa sponsorship at this time.

Nice To Haves

• Excellent organizational skills (ability to prioritize) preferred
• Excellent written and verbal communication skills preferred
• Solid analytical and problem-solving skills preferred
• Professional working proficiency in Spanish is a plus.

Responsibilities

• Processes loan applications for portfolio and Fannie Mae mortgage loans (e.g., opening escrow, ordering title reports, requesting information needed in order to complete loans)
• Uses knowledge of title conditions to work with Mortgage Loan Officers, escrow/title, and customers to resolve pending conditions and stipulations
• Obtains and reviews documents for compliance with loan conditions (i.e., coordinates with buyers, sellers, title companies, escrow agents, and real estate agents to obtain additional documentation, complete loan submissions and perform closings)
• Maintains system accuracy, issues proper disclosures as required by federal regulatory compliance and reviews rate lock and loan point for accuracy
• Performs other duties as assigned
• May perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees