Senior Litigation Case Manager

Selene DiligenceJacksonville, FL

About The Position

The Senior Litigation Case Manager will work hands-on with the VP, Senior Managing Litigation Counsel, Legal Department staff, outside litigation counsel, internal loan servicing departments and Selene’s investors to effectively and efficiently manage and resolve mortgage litigation cases. This person must be proactive and have the ability to work independently.

Requirements

  • Extensive knowledge of and experience with laws, regulations, and investor and insurer guidelines governing residential mortgage servicing (including but not limited to: CFPB, GNMA, FHA, VA, USDA, FNMA, and FHLMC).
  • Extensive knowledge of and experience with common mortgage servicing databases, including MSP, LPS, ICE, Legal Tracker, etc.
  • Understanding of mortgage loan servicing and the default, foreclosure, bankruptcy, and loss mitigation processes.
  • Strong communication skills, strong analytical skills and strong organizational skills with attention to detail.
  • Must meet individual and team case management goals.
  • Effectiveness as a team player.
  • Ability to easily prioritize job duties according to the needs of the company.
  • Strong sense of professionalism and positivity.
  • Ability to develop rapport with all levels of associates and establish credibility.
  • Problem solving and decision-making ability.
  • Ability to multi-task and consistently meet multiple deadlines.
  • Bachelor's degree (B. A.) from an accredited four-year college or university; or an Associate’s degree (A.A.) from an accredited college plus a paralegal certification
  • 10+ years related experience as a paralegal or litigation specialist in mortgage servicing.
  • Must have experience in the legal department of a mortgage servicer.
  • Legal Tracker or a similar litigation case management database, MSP, Black Knight/LPS, Microsoft Office (Word, Excel, Outlook, Access, PowerPoint, Publisher), Internet Explorer.

Responsibilities

  • Responsible for the management of all assigned litigation cases.
  • Emphasis on proactive monitoring, risk identification and escalation.
  • Work independently with outside counsel to develop and implement litigation strategies.
  • Prepare written summary of case and discuss with counsel and outside investors.
  • Update and maintain the Thompson Reuters Legal Tracker litigation database and report on the status of the litigation, strategy and upcoming critical events and dates to management and investors.
  • Track and follow-up on hearings, depositions, motions, pleadings, etc.
  • Assess new litigation matters and determine risk and resolution strategies, including settlement options.
  • Anticipate and plan for all phases of litigation.
  • Manage all aspects of the discovery process, including assisting with drafting and responding to discovery requests, preparing witnesses for depositions and coordinating the production of documents.
  • Manage the relationship with outside counsel, including procuring regular updates and ensuring that all work is completed efficiently and cost-effectively.
  • Review and approve outside counsel budgets and invoices.
  • Notify VP of high-risk matters upon intake (class actions, Selene named, etc.)
  • Assist with miscellaneous legal tasks such as subpoenas, assisting law enforcement, and responding to regulatory requests.
  • Assist on special projects assigned by management and assume responsibility for successfully achieving objectives.
  • Assist VP in training new and existing litigation staff.
  • Ability to generate reports and knowledge of Microsoft Excel useful.
  • Provide additional coverage of litigation matters and special tasks when individual team members are out of the office.
  • Handle inquiries by responding to emails within 24 hours.
  • Provide recommendations for procedural changes and improvements as they pertain to the department
  • Research and/or analyze requests in accordance with established guidelines and determine the appropriate course of action.
  • Maintain a high degree of confidentiality.

Benefits

  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan
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