Senior Liability Risk Specialist

Staples BusinessFramingham, MA
12h

About The Position

The Senior Liability Risk Specialist is the driving force behind the management of Automobile, General Liability, Property, Subrogation, and Salvage claims across all U.S. jurisdictions. You’ll take ownership of claim strategy, collaborate directly with brokers, insurance carriers, legal counsel, and third-party administrators (TPAs), and ensure claims are resolved swiftly and cost-effectively. In this role, you’ll protect company assets and balance sheet integrity by actively managing claim outcomes, litigation exposure, reserves, and total cost of risk. You’ll also lead continuous improvement initiatives to enhance process efficiency, reporting accuracy, communication clarity, and financial controls throughout the claim lifecycle.

Requirements

  • Bachelor’s Degree in Risk Management, Finance, Business Administration, Legal Studies, or a related field, or an equivalent combination of education and experience
  • 3+ years experience in liability claims, risk management, insurance, or related fields
  • Demonstrated experience managing Automobile, General Liability, or Property claims
  • Experience working with third-party administrators, insurers, or legal counsel
  • Proficiency with RMIS/claims systems (e.g., Origami, Riskonnect) and Excel or BI dashboards

Nice To Haves

  • Professional designation such as ARM, CPCU, AIC, or similar
  • Oversaw claims involved in litigation and worked in partnership with defense attorneys
  • Performed analysis to identify underlying causes and acted to prevent future losses
  • Experienced working with sizable, multi-state companies and navigating intricate risk scenarios
  • Contributed to enhancing processes and strengthening claims governance

Responsibilities

  • Take ownership of claim strategy
  • Collaborate directly with brokers, insurance carriers, legal counsel, and third-party administrators (TPAs)
  • Ensure claims are resolved swiftly and cost-effectively
  • Protect company assets and balance sheet integrity by actively managing claim outcomes, litigation exposure, reserves, and total cost of risk
  • Lead continuous improvement initiatives to enhance process efficiency, reporting accuracy, communication clarity, and financial controls throughout the claim lifecycle

Benefits

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts
  • Company Match 401(k)
  • Physical and Mental Health Wellness programs

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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