About The Position

Are you a forward-thinking learning and design professional who is passionate about adult learning? The Senior Learning Design Professional utilizes instructional design, cognitive psychology, and adult learning principles to determine appropriate solutions to knowledge or performance gaps. We are seeking a strategic thinker with a strong background in learning design, online content management and learner engagement. This is an exciting opportunity to join our dynamic team, contribute to our learning initiatives, and drive positive change within our organization.

Requirements

  • Minimum of 5 years of experience in learning and development or corporate communication/instructional design
  • Experience creating engaging, computer-based training modules in digital and/or graphic design
  • Proficiency in online content design and administration
  • Experience with engagement platforms (i.e. Viva Engage)
  • Regular use of Microsoft 365 tools including Word, Outlook, Excel, PowerPoint, Etc.
  • Experience in needs assessment and business consulting with clients
  • Self-provided internet service must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Nice To Haves

  • Experience with Vyond, Articulate 360 or SharePoint software
  • Experience with Viva Engage platform
  • Work experience in a healthcare and/or insurance setting

Responsibilities

  • Develop and execute marketing-type communication pieces to effectively promote learning initiatives and resources.
  • Oversee the design, administration, and continuous improvement of our SharePoint platform to enhance user experience and accessibility of learning materials.
  • Manage and curate content for the Viva Engage channel, fostering community engagement and collaboration among learners.
  • Create and implement computer-based training (CBT) modules that are interactive, engaging, and aligned with adult learning principles.
  • Analyze survey results from training sessions and engagement metrics from SharePoint and Viva Engage to identify trends and areas for improvement.
  • Develop and propose strategies for promotion, identify ineffective practices, and suggest innovative ideas for enhancing adult learning experiences.
  • Analyze content, organize it effectively, and design solutions.
  • Write storyboards, scripts, performance support materials, and manuals.
  • Analyze learning needs and partner with subject matter experts to provide input for course content.
  • Write effective learning objectives and coordinate performance assessments to measure training effectiveness.
  • Provide instruction and guidance to facilitators, ensuring that course materials are current and relevant to training needs.
  • Plan, organize, and develop training curriculum, materials, job performance aids, and programs to meet specific training needs.
  • Utilize consultative skills to conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.

Benefits

  • excellent professional development & continued education
  • Benefits starting day 1 of employment
  • Competitive 401k match
  • Generous Paid Time Off accrual
  • Tuition Reimbursement
  • Parent Leave
  • bi-weekly payment for internet expense (for associates in California, Illinois, Montana, or South Dakota)
  • telephone equipment appropriate to meet the business requirements for their position/job
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • bonus incentive plan
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