Senior Lead Technician, Quality & Training
About The Position
TruBlue of Cuyahoga Valley is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians—giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes through handyman services, home assessments, and regular maintenance. We’re hiring a Senior Lead Technician, Quality and Training to work in the field while also serving as the quality control lead and go-to technical resource for our team. This is a senior leadership role at TruBlue of Cuyahoga Valley, responsible for setting the standard for workmanship, supporting technician development, and ensuring an exceptional customer experience. If you have 10+ years of paid experience in general carpentry and handyman work, we want to hear from you.
Requirements
- Proficient in “around-the-house” repairs: carpentry, basic plumbing, drywall, painting, and basic electrical
- Not required to be a licensed tradesperson (licensed candidates are welcome)
- Valid driver’s license and reliable vehicle
- Standard set of tools
- Authorized to work in the U.S.
- Fluent English
Nice To Haves
- Bathroom upgrades / remodels
- Drywall repair, patching, caulking
- Flooring repair and installation
- General carpentry
- General home repairs and handyman work
- Kitchen repair / remodel
- Minor plumbing and electrical
- Interior and exterior painting
Responsibilities
- Field Technician (Hands-On Execution)
- Complete a wide variety of residential repair and upgrade projects with high craftsmanship and professionalism
- Represent TruBlue on-site with great communication and customer service
- Quality Control (Lead Standards & Final Checks)
- Set and enforce workmanship standards across all jobs
- Spot issues early, reduce callbacks, and ensure jobs meet TruBlue quality expectations
- Perform quality checks and support job closeouts as needed
- Training & Technical Support (Coach and Develop the Team)
- Be the primary “go-to” person when technicians have questions or knowledge gaps
- Coach technicians in the field and provide practical training to improve consistency
- Help onboard new technicians and reinforce best practices
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free uniforms
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
101-250 employees
