Senior Lead Technical Operations

Knapp AgencyDelaware, OH
9dOnsite

About The Position

This role supervise a team of technicians while actively performing maintenance on automated systems, conveyors, robotics, and sortation equipment. This role combines leadership with technical expertise, ensuring safe, efficient operations and minimal downtime. Responsibilities include troubleshooting mechanical, electrical, and control systems, coaching team members, supporting onboarding, and maintaining accurate documentation.

Requirements

  • Bachelor's degree in mechanical or electrical engineering, a related field, or an equivalent combination of education, training, and experience.
  • Minimum 10+ years of hands-on experience in industrial maintenance or automation systems.
  • Experience supervising or leading a technical team
  • Strong troubleshooting skills in mechanical, electrical, and control systems.
  • Ability to read and interpret technical drawings and schematics.
  • Excellent communication and leadership skills.
  • Familiarity with safety standards and compliance requirements
  • Hands-on leader with a proactive approach.
  • Strong technical expertise and problem-solving ability.
  • Ability to lead by example and foster a collaborative team environment.

Responsibilities

  • Perform preventive and corrective maintenance on automated systems, conveyors, robotics, and sortation equipment.
  • Diagnose and resolve mechanical, electrical, and control system issues quickly to minimize downtime.
  • Execute repairs and adjustments during operational hours and maintenance windows.
  • Ensure all work complies with safety and operational standards.
  • Document repairs and maintenance activities accurately in the system.
  • Coach technicians on troubleshooting techniques and best practices.
  • Assist in onboarding new team members and ensure technical competency.
  • Supervise and support a team of maintenance technicians during daily operations.
  • Provide technical guidance and act as the first point of escalation for complex issues.
  • Ensure adherence to safety standards and proper maintenance practices.
  • Perform all other duties and responsibilities as assigned.

Benefits

  • A beautiful new, state-of-the-art, office complex in Kennesaw, GA
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance
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