Senior Lead Program Manager, Modernization & Simplification Coach
About The Position
The Program Manager, Modernization & Simplification (M&S) Coach partners with leaders and cross functional teams to drive execution rigor, accountability, and measurable business outcomes across enterprise transformation initiatives. This role is not a traditional project management position. Instead, it focuses on coaching leaders and teams for effective execution, strengthening business and financial discipline, and ensuring initiatives translate strategy into results. The M&S Coach operates as a trusted advisor and execution partner, helping leaders clarify priorities, navigate complexity, and drive progress through influence, strong business acumen, and executivelevel communication.
Requirements
- Bachelor’s degree in Business, Finance, Operations, or a related field
- 5–7 years of experience in transformation, strategy execution, operations, consulting, or similar roles
- Demonstrated ability to influence leaders and teams without direct authority
- Strong executive communication skills, including experience creating leadershipready presentations and leading seniorlevel discussions
- Proven business acumen with the ability to assess value, risk, and execution tradeoffs
- Experience working in complex, fastpaced, and highly matrixed environments
- Execution focused coach with strong business judgment
- Confident executive presence and clear, concise communicator
- Comfortable challenging leaders constructively to improve outcomes
- Collaborative, adaptable, and outcomeoriented
Nice To Haves
- Experience supporting enterprisescale transformation, modernization, or costreduction efforts
- Comfort partnering closely with Finance on business cases, value tracking, or financial tradeoff discussions
- Experience in technology, telecommunications, or large enterprise environments
Responsibilities
- Coach initiative owners and workstream leaders to strengthen execution discipline, ownership, and followthrough on commitments
- Reinforce accountability for outcomes by setting clear expectations, reviewing progress, and challenging plans and assumptions when needed
- Develop and lead executivelevel presentations that clearly communicate progress, risks, tradeoffs, and decisions required
- Plan and facilitate executive and crossfunctional meetings, ensuring discussions are focused, decisions are clear, and actions are owned
- Apply strong business and financial acumen to evaluate initiative readiness, value assumptions, execution risks, and tradeoffs
- Partner with Finance and business leaders to ensure initiatives are grounded in sound business cases and realistic value delivery plans
- Identify execution gaps, decision bottlenecks, and crossfunctional dependencies; work with leaders to resolve issues and maintain momentum
- Influence and align stakeholders across Product, Technology, Operations, Finance, Marketing, and other functions around shared priorities
- Promote consistent ways of working, transparency, and outcomefocused execution across the M&S portfolio
Benefits
- Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
- We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
