Senior/Lead Product Manager, Agentic Experiences

A Place for Mom

1d•Remote

About The Position

A Place for Mom is seeking a Senior or Lead Product Manager to spearhead the development of consumer-facing AI agentic experiences. This role is central to the company's mission of building the future of senior care by helping families navigate the critical decision of finding suitable care for loved ones. The ideal candidate is a hands-on product manager who will actively prototype with agentic tools, build agents and workflows, and ship experiments. This individual will work closely with engineering and design teams to bring intelligent, agent-orchestrated experiences to life. The position requires strong product fundamentals, including defining outcomes, running experiments, and delivering value, combined with deep, practical fluency in AI tools such as building agents, writing production prompts, and forming opinions on model selection and evaluation frameworks. The role demands a blend of technical depth and product instinct to determine the appropriate application of agentic approaches, design for the complexities of LLM outputs, and make pragmatic tradeoffs, all while maintaining empathy for users in stressful situations. This critical role reports to the Director of Product and is foundational to A Place for Mom's evolution into an intelligent care platform.

Requirements

5+ years of product management experience with a track record of shipping consumer-facing products that drive measurable outcomes.
Hands-on experience building with agentic tools — you've prototyped agents, written production prompts, or built AI-powered features (not just managed teams that did).
Fluency with AI development tools (e.g., Claude Code, Codex, LangChain, agent frameworks) and a habit of using them in your own workflow.
Strong experimentation mindset — experience designing A/B tests, analyzing results, and making data-informed product decisions.
Excellent product fundamentals: outcome-oriented thinking, crisp prioritization, and the ability to translate ambiguous problems into clear plans.
Strong technical communication skills — you can go deep with engineers on system design and explain AI tradeoffs to non-technical stakeholders.

Nice To Haves

For Lead level: 7+ years of experience with demonstrated ability to mentor other PMs and drive product strategy across multiple workstreams.

Responsibilities

Own the product vision, roadmap, and execution for consumer-facing AI experiences — conversational agents, intelligent matching, automated guidance, and more.
Prototype rapidly. Use AI coding tools and agent frameworks to validate ideas before writing specs.
Define how AI agents interact with families across channels, designing for trust, accuracy, and helpfulness in a high-stakes care decision.
Ship iteratively with engineering, using experimentation and data to learn fast and scale what works.
Identify the highest-leverage opportunities where agentic experiences can improve family outcomes and business metrics.
Design and run experiments to validate product hypotheses, with rigorous measurement of impact on conversion, engagement, and satisfaction.
Stay ahead of the rapidly evolving AI landscape — evaluate new models, capabilities, and tools and translate them into product opportunities.
Work closely with engineering, ML, and design to define technical requirements, evaluation criteria, and UX patterns for AI-powered experiences.
Collaborate with marketing, and operations teams to ensure agentic experiences integrate seamlessly into the broader family journey.
Communicate product vision, progress, and results clearly to leadership and stakeholders.