Senior Labor Relations Consultant, Remote Opportunity

Trinity Health•Livonia, MI

2d•Remote

About The Position

POSITION PURPOSE Serves as a deployable, senior level labor relations consultant, responding to medium-risk, system wide and/or RHM/organization labor relations needs. Responsible for managing and overseeing multiple and varied labor contracts (100 to 600 union members) and providing consultation to Human Resources Business Partners (HRBPs), RHM executives and leadership teams on complex labor relations matters where content and subject-matter expertise are needed. In partnership with the lead consultant develops strategic and tactical recommendations for workplace environment improvement efforts that are specifically tailored to address short-term RHM/organizational needs, while remaining aligned and supportive of Trinity Health's long-term labor relations strategy. Delivers best practice approaches that cultivate positive colleague and labor relations, including adherence to HR policies, compliance with regulatory and policy requirements and standards, and investigations of complex labor and colleague relations matters. Work assignments are generally challenging, difficult and complex often requiring direction and collaborative guidance with some latitude to consider whether new procedures may need to be developed, consistent with current policies and existing principles in order to achieve desired end results. Incumbents are expected to possess considerable knowledge of labor relations methods, practices and techniques in order to establish plans, determine priorities and processes needed to accomplish those specific objectives that are aligned with the organization's operations, policies and mission. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Provides expertise and labor relations consultation in planning, defining and validating of existing programs and initiatives, including short-term labor relations strategy development and implementation in conjunction with the Lead Labor Relations Consultant, COE leaders, HRBPs, and RHM executives and leadership teams to best address the emergent labor relations needs of the system and/or RHM/organizations and to foster positive colleague relations. Provides guidance and consulting on medium-risk daily labor relations activities and matters that may have a substantial financial impact across the organization. Partners with legal counsel and corporate communications, when appropriate, to design, develop and disseminate labor relations program and policy information to leadership, the organization or affected group(s) and individuals. Responsible for and leads medium-risk labor relations bargaining and contract negotiation including contract interpretation. Provides strategic support and consultation on medium-risk progressive labor relations issues such as bargaining, contract negotiation preparation, planning and performance, and contract interpretation. Performs labor relations data collection, tracking, maintenance and analysis, as needed to support local labor relations needs and initiatives. Conducts colleague and labor relations related investigations where additional expertise is required, particularly in conjunction with external agency/organization claims. Develops and disseminates labor relations communication materials and performs evaluative analysis of programs and their impacts. Designs, develops and implements labor relations programs by building tools and processes; conducts periodic evaluations of the program, and promotes and fosters a positive work environment to minimize the risk. Provides support and consultation on medium-risk grievances, mediation, and arbitration initiatives. Develops and delivers complex labor relations education and awareness programs for all management levels; conducts vulnerability assessments to identify and remedy medium risk opportunities for workplace environment improvement. Provides strategic guidance in creating positive colleague relationships in order to develop an engaged and committed workforce. Works with other COEs on the design, development, implementation, delivery and ongoing evaluation of strategy and tactics, tools and approaches, from a labor relations perspective. Collaborates in the design, development and delivering of learning and engagement programs to equip leaders and managers with the requisite colleague and labor relations knowledge for daily workplace application. Serves as a technical resource, providing consultative support during times of Mergers, Divestitures & Acquisitions (MD&A) activities, as needed, including determine the impact of MD&A transactions on union status, Collective Bargaining Agreements, documented deal objectives and strategy regarding labor relations. Keeps abreast of labor trends, tactics and best practices; maintains professional development through professional affiliations, seminars, and workshops. Maintains knowledge of, including changes in or to, federal and state labor laws and regulations, NLRB decisions, as well as federal and state health care laws and regulations. Maintains an advanced knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Requirements

Bachelor’s degree in Human Resources Management, Labor or Industrial Relations, Business Administration or a related field, with five (5) to seven (7) years of progressively responsible labor relations experience, including collective bargaining and program development or equivalent combination of education and experience.
Seasoned specialized knowledge of labor relations, human resources practices and employment laws and regulations.
Considerable knowledge of labor relations, collective bargaining, dispute resolution and techniques for fostering a positive and collaborative culture required.
Considerable experience (five (5) to seven (7) years) negotiating union contracts and managing grievances, arbitrations, campaigns and NLRB proceedings.
Ability to work independently and make sound confident business decisions as they relate to labor issues.
Ability to understand organizational structure, business operations, financial impact/analysis-bottom line understanding.
Ability to respond to variable situations requiring analytical, interpretative, evaluative and constructive thinking abilities.
Progressive logical and deductive reasoning abilities.
Exceptional interpersonal, consultative and relationship building skills in order to effectively represent colleague and labor relations, often in highly sensitive situations, and to discuss and resolve related complex issues.
Ability to effectively influence results, and garner support.
Extremely high level of diplomacy and tact are required.
Ability to read the subtle nuances of situation and react/plan accordingly.
Exceptional written and verbal communication skills and oral presentation skills for varied interactions.
Ability to influence and anticipate the needs of others while acting as a subject matter expert.
Ability to coach, mentor and provide guidance to colleagues across multiple levels of the organization.
Proficiency in Office 365.
Must be able to maintain the highest confidentiality with extremely sensitive data.
Consultative and relationship building skills in order to initiate and develop productive working partnerships with management and staff.
Ability to read the subtle nuances of situations and react/plan accordingly.
Proven customer-service orientation.
Ability to understand customer requirements and exercise judgment in meeting reasonable expectations.
Ability to support a change management and process improvement work environment.
Ability to continuously learn and seek personal and professional growth opportunities in COE to build credibility with customers, peers and team members.
Ability to model behavior that enables and encourages an environment filled with teaming and knowledge sharing to support colleague empowerment and personal growth.
Must be comfortable operating in a collaborative, shared leadership environment.
Demonstrated Team Player.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Nice To Haves

Master’s degree in Human Resources, Labor and Industrial Relations or a related field, Juris Doctorate, LL.B, or degree preferred.
Prior health-care experience preferred.

Responsibilities

Provides expertise and labor relations consultation in planning, defining and validating of existing programs and initiatives
Provides guidance and consulting on medium-risk daily labor relations activities and matters that may have a substantial financial impact across the organization.
Partners with legal counsel and corporate communications, when appropriate, to design, develop and disseminate labor relations program and policy information to leadership, the organization or affected group(s) and individuals.
Responsible for and leads medium-risk labor relations bargaining and contract negotiation including contract interpretation.
Provides strategic support and consultation on medium-risk progressive labor relations issues such as bargaining, contract negotiation preparation, planning and performance, and contract interpretation.
Performs labor relations data collection, tracking, maintenance and analysis, as needed to support local labor relations needs and initiatives.
Conducts colleague and labor relations related investigations where additional expertise is required, particularly in conjunction with external agency/organization claims.
Develops and disseminates labor relations communication materials and performs evaluative analysis of programs and their impacts.
Designs, develops and implements labor relations programs by building tools and processes; conducts periodic evaluations of the program, and promotes and fosters a positive work environment to minimize the risk.
Provides support and consultation on medium-risk grievances, mediation, and arbitration initiatives.
Develops and delivers complex labor relations education and awareness programs for all management levels; conducts vulnerability assessments to identify and remedy medium risk opportunities for workplace environment improvement.
Provides strategic guidance in creating positive colleague relationships in order to develop an engaged and committed workforce.
Works with other COEs on the design, development, implementation, delivery and ongoing evaluation of strategy and tactics, tools and approaches, from a labor relations perspective.
Collaborates in the design, development and delivering of learning and engagement programs to equip leaders and managers with the requisite colleague and labor relations knowledge for daily workplace application.
Serves as a technical resource, providing consultative support during times of Mergers, Divestitures & Acquisitions (MD&A) activities, as needed, including determine the impact of MD&A transactions on union status, Collective Bargaining Agreements, documented deal objectives and strategy regarding labor relations.
Keeps abreast of labor trends, tactics and best practices; maintains professional development through professional affiliations, seminars, and workshops.
Maintains knowledge of, including changes in or to, federal and state labor laws and regulations, NLRB decisions, as well as federal and state health care laws and regulations.
Maintains an advanced knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.