Senior Knowledge Management Assistant

World Bank Group • Washington, DC

12h

About The Position

The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative changes around the globe. For more information, visit www.worldbank.org.

The Chief Risk Officer (CRO) Vice Presidency (VPU) is the core unit responsible for institutional risk oversight, including establishing risk policies and guidelines, conducting risk assessment, and monitoring and reporting to the Board and executive management. Its mission is to enable and support the institution to achieve its development goals in a financially sustainable manner. The VPU assists management in identifying and managing group-wide cross-cutting risks, enhancing risk response decisions, reducing financial and operational surprises and losses, and seizing opportunities and improving efficiency in the deployment of capital. The CRO Vice Presidency comprises four Departments: 1) Credit Risk; 2) Market & Counterparty Risk; 3) Operational Risk; and 4) Environment and Social Risk.

The Credit Risk Department (CROCR) ensures that the Bank's credit risk exposure is commensurate with the risk appetite of stakeholders, consistent with IBRD and IDA’s triple-A credit rating requirements and strikes the appropriate balance between development and financial sustainability objectives. The department manages the country credit risks inherent in IBRD and IDA’s loan and guarantee portfolios, which is the most predominant risks on IBRD and IDA’s balance sheets given the World Bank’s development mission. The department also manages IBRD and IDA’s Capital Adequacy Frameworks. CROCR's core functions include, among others: (1) Assessing sovereign credit risks for all IBRD and IDA borrowers, including assigning internal credit ratings and assessing country creditworthiness which determines eligibility for IBRD loans; (2) Establishing prudential country credit risk management policies and ensuring consistency of country lending plans with risk policies and capital adequacy through the country exposure management framework; (3) Monitoring countries that are vulnerable to crises, including payment arrears to the World Bank; representing the Bank in engaging with the Paris Club of official bilateral creditors; (4) Ensuring IBRD and IDA are adequately provisioned for loan losses, in line with US GAAP accounting standards; (5) Managing IBRD and IDA’s Capital adequacy Frameworks in line with shareholder risk appetite and with triple-A rating standards; (6) Monitoring IBRD and IDA’s capital adequacy, including performing stress testing, and reporting to the Board; and (7) Developing and managing different risk-transfer mechanisms, including new innovative instruments, to enable an increase in the Bank’s financing headroom.

The Department is looking for an experienced, energetic, resourceful, and tech-savvy Senior Knowledge Management Assistant to assist with the Department’s knowledge management work and provide administrative support to the Director. The Senior Knowledge Management Assistant will report to the Director, Credit Risk Department, and have the following main responsibilities:

Requirements

• Bachelor’s degree in a relevant discipline such as business administration, Data Analysis, information technology, knowledge management, or a related discipline, with 2 to 3 years of work experience in a related field.
• Knowledge of technology tools used to develop effective delivery mechanisms for specific content, such as dashboards, websites, and mobile applications. Knowledge and experience in Power BI is highly desirable.
• High degree of motivation, flexibility, reliability, and ability to handle concurrent tasks simultaneously. Excellent organizational, administrative and time management skills with proven ability to work quickly and efficiently under time pressure to successfully deliver urgent tasks.
• A proactive, resourceful, and pragmatic problem-solver. Attention to details.
• Strong team player and excellent interpersonal, communication and diplomacy skills to interact tactfully with people at all levels. Collaborate within team and across boundaries. Ability to handle sensitive and confidential information with discretion.
• Proven personal ethics and integrity, sound judgment and resourcefulness. A self-starter with positive attitude.

Responsibilities

• Content Management: Manage the department’s intranet web site and play an active role in coordinating the department’s knowledge management activities, such as ensuring relevant documents are well managed and easily retrievable, arranging knowledge management activities, such as onboarding, BBL and other learning events, and facilitating the usage of latest technology to enhance department efficiency and staff productivity, including developing digital dashboards to enhance information and data management.
• Project Management: Assist the department with managing various project and product deliverables. Use innovative tools such as dashboards, mobile applications, SharePoint, etc. to increase transparency, visibility and accountability for completion of activities and facilitate collaboration and coordination.
• Office Management and Logistics: Provide administrative support to the Director, including managing the Director’s calendar and internal and external meeting requests, arranging travel logistics, organize department meetings and team-building events, budget and expenditure related work, as well as other tasks assigned by the Director.

Benefits

• The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level