Senior Key Account Sales Manager (IngramSpark)
About The Position
Ingram Content Group (ICG) is hiring a Senior Key Account Sales Manager to contribute to our IngramSpark team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Senior Key Account Sales Manager: sells Ingram distribution and IngramSpark print and digital services to existing and prospective book publishing accounts and clients in the content business. Develops selling and service relationships throughout all levels of the Publisher’s organization. Develops and forecasts sales targets and appropriately manages expenses within the territory. Seeks out and becomes comfortable with all Ingram products and lines of business, web-based systems and other internal software and reporting suites. Creates meaningful deals with assigned accounts while supporting larger business strategies. Assumes a role of data thought leadership to help soft sell into strategic publishers. Effectively works with internal and external stakeholders to meet sales and growth targets. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.
Requirements
- Bachelor’s degree in business or finance related field
- 5 years’ work experience in sales analysis, contractual/bid preparations and/or financial/business analysis
- 3 years in a supervisory position, lead support role, or in managing projects
Nice To Haves
- Experience with RFP’s
- Experience using Excel, including pivot tables and VLOOKUP
- Experience budgeting and forecasting
- Leadership/Managerial experience
Responsibilities
- Recruits, hires, trains, and manages the team, including setting clear expectations, delivering direct performance feedback, and managing performance gaps professionally.
- Researches, provides financial and business-related analysis and makes discount/pricing recommendations for bids, contracts, pricing agreements, and Memorandum of Understanding’s.
- Oversees the bid review process, holding the team accountable for the completeness, professionalism, and accuracy of their submissions
- Monitors sales and term compliance on major contracts.
- Manages all library pricing and agreement renewals as well as the standard pricing for value-added services components.
- Identifies and implements processes and technologies to improve the overall operations of his/her teams.
- Advises bid team on RFPs and formalized pricing agreements in regard to cataloging and processing requirements, customized services and service level expectations.
- Ensures associate development and customer service levels meet expectations through active coaching and consistent performance management
- Supports the sales team and provides timely and accurate analytical decision support.
- Sets team goals and executes strategies to meet deadlines.
- Develops and executes department operational budget process.
- Provides analysis of business models and service offerings and makes recommendations for changes
- Demonstrated ability to navigate difficult conversations and resolve team conflicts effectively or strong emotional intelligence and coaching skills.
Benefits
- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days
- 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
- Wellness program with access to onsite gym and basketball court for associates
- Encouraged continued education with our tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
- Take breaks or brainstorm in our game room with ping pong & foosball
- Casual Dress Code
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
