Senior IT Specialty Analyst

Sentara Hospitals • Virginia Beach, VA

3d

About The Position

Senior Application Analyst Overview The Senior Application Analyst is responsible for the day-to-day support, optimization, and enhancement of enterprise software applications. This role partners closely with business and clinical stakeholders to analyze workflows, evaluate system releases and new products, and recommend solutions that optimize processes, improve system utilization, and reduce operational costs. This position applies advanced application and domain knowledge to perform workflow assessments, define functional requirements, and support system builds, upgrades, and enhancements. The Senior Application Analyst leads testing efforts, manages incidents and changes, and provides on-call support for application-related issues. Working independently with limited supervision, this role also oversees smaller projects or components of larger initiatives, coordinates application release planning, and mentors lower-level analysts as part of a cross-functional team.

Requirements

• 5+ years of relevant application support or analyst experience with a degree, or 7+ years without a degree
• Experience supporting software application builds, upgrades, patches, and system enhancements
• Proven ability to perform and document workflow assessments and translate business or clinical needs into functional system requirements
• Experience developing and executing system test plans, including documenting test progress and results
• Experience with problem, incident, and change management, including service request handling and on-call support
• Demonstrated ability to manage small projects or components of larger projects, including coordinating application releases and implementations
• Strong communication skills to effectively convey system issues, requirements, upgrades, and enhancements to technical and non-technical stakeholders

Responsibilities

• day-to-day support, optimization, and enhancement of enterprise software applications
• partners closely with business and clinical stakeholders to analyze workflows
• evaluate system releases and new products
• recommend solutions that optimize processes, improve system utilization, and reduce operational costs
• perform workflow assessments
• define functional requirements
• support system builds, upgrades, and enhancements
• leads testing efforts
• manages incidents and changes
• provides on-call support for application-related issues
• oversees smaller projects or components of larger initiatives
• coordinates application release planning
• mentors lower-level analysts as part of a cross-functional team

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level