Senior IT Project Manager - Front of Stores

TJX Companies•Marlborough, MA

11h•Onsite

About The Position

TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. At TJX, we strive to build a workplace where our Associates’ contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. We take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates. The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve customer experience at the front line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more! We are on a mission to modernize our solutions, which include extending our solutions globally and exploring alternative and mobile checkout solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our customers and associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions. We are expanding our organizational footprint and need your help to accomplish our vision! You will have a real opportunity to be a part of driving over $50B in annual revenue and make our stores a destination that our customers love. The Senior Project Manager is responsible for leading complex, high-visibility projects from initiation through execution and delivery within the POS and Payments team. This role partners closely with cross-functional teams, executives, and Business stakeholders to ensure projects are delivered on time, within scope, and within budget. The Senior Project Manager also plays a key role in driving process improvement, mentoring project team members, and advancing project management maturity across the organization. You will collaborate closely across delivery, product and engineering functions, working alongside Scrum and Kanban teams and integrating into their established flow of work to support planning, prioritization, execution, and cross-team coordination. You will be accountable for delivering value to the business and stakeholders. Understanding the TJX Solution Delivery Process (SDP) while adhering to compliance guidelines is key.

Requirements

8+ years of project management experience
Strong interpersonal and communication skills, especially the ability to communicate technical concepts to business users and to communicate business needs to the technical teams
Demonstrated ability at building strong relations with all levels in the organization and various business units
Proven success working in a highly collaborative, matrix environment, with a track record of accomplishments with measurable business impact
Adaptable and Agile can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in fast-paced environment
Ability to work both independently and collaboratively in a team environment

Nice To Haves

Certified SAFe® Lean Portfolio Manager
Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements
Proficiency in Microsoft Office Suite including Visio, PowerPoint, Jira, Confluence and presentation tools
Experience with Oracle Retail Xstore POS and payment integrations (e.g. Verifone, Adyen, WorldPay, etc) a bonus
Understanding of retail operations, in-store technologies, and omnichannel commerce a bonus
Exposure to a diverse portfolio of applications is a plus

Responsibilities

Manage Business expectations for project engagement, time commitments, and delivery timeline
Ensure timely and accurate communication with leadership and key stakeholders
Proven capability in building, managing, and maintaining project plans and schedules
Facilitate Steering Committee meetings and reports project status to Senior Leadership
Demonstrate a growth mindset and actively seek opportunities to drive efficiency across the Project Management function
Support the teams and remove impediments and track dependencies
Creation and management of risk and issue log. Identify and mitigate project risks early, escalate as needed
Drive resolution of issues that impact timeline, scope, or budget
Foster a culture of accountability, transparency, and continuous improvement