Senior IT Project Manager

Cloud5 Communications•Earth City, MO

About The Position

Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP) and innovative High-Speed Internet / network managed services, cloudbased telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world's leading brands deliver outstanding guest experiences. Position Summary Cloud5 Communications is seeking an experienced IT Project Manager to oversee planning, executing, and delivering technology initiatives that support business objectives. This role oversees the full project lifecycle—from requirements gathering and resource planning to implementation and post-launch review—ensuring projects are delivered on time, within scope, and within budget. This role will support Cloud5’s large-scale digital transformation initiatives, including a key initiative to connects core business systems (e.g., Salesforce, NetSuite, ServiceNow) through APIs to function as a unified platform. The position operates across both project delivery (70%) and capacity/program management (30%), requiring a balance of hands-on execution and strategic oversight of project portfolio health, resource allocation, team management, and prioritization.

Requirements

15+ years of IT project management experience
Proven success managing enterprise system implementations, integrations, or digital transformation initiatives
Strong understanding of IT infrastructure technologies (networking, wireless, firewalls, servers, cloud services)
Ability to operate at both project execution and program/capacity management levels
Experience managing multiple concurrent projects with competing priorities
Excellent communication, stakeholder engagement, and executive presentation skills
Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira)
PMP certification preferred