Senior IT Portfolio Management Analyst

Centene Corporation

2d • $87,000 - $161,300 • Hybrid

About The Position

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Oversees all labor management activities of FTEs, contractors, and fixed fee resources, including resource allocations, workload planning, and time reporting to ensure alignment with portfolio expectations. Forecasts all labor changes monthly, maintains a detailed labor tracker, monitors actuals vs forecast each month, and provides monthly updates to leadership. Manages and administers ServiceNow reporting to ensure accurate tracking, alignment, and visibility of work efforts. Supports process efficiency and coaches stakeholders on effective labor management practices. Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success. Creates visibility into areas struggling with scope, schedule, resources, or budget Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio Identifies dependencies and critical paths, and aids stakeholders in managing them Improves and streamlines the portfolio and project lifecycle, by working closely with business units, user base, and tool teams Identifies and resolves problems often anticipating issues before they occur or before they escalate; develop and evaluate options and implements solutions Analyzes project risk profile and balance at the portfolio level Contributes to capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions Develop and maintain processes to facilitate integrated project scoping between various workgroups and identifies operational impacts and dependencies. Maintain departmental work process for IT controls Analyze demand data to identify and report on trends Performs other duties as assigned Complies with all policies and standards

Requirements

• Requires a Bachelor's degree and 4 – 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
• Advanced knowledge of MS Excel
• Experience with ServiceNow
• Experience with Data Analysis
• Knowledge of IT hardware/software assets as well as knowledge of applications and application platforms
• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills
• Intermediate - Ability to communicate and make recommendations to upper management
• Intermediate - Ability to drive multiple projects to successful completion

Nice To Haves

• Certified Project Management Professional (PMP)-PMI preferred
• Certified Workforce Planning Professional preferred
• Certified in Governance of Enterprise IT (CGEIT) preferred

Responsibilities

• Oversees all labor management activities of FTEs, contractors, and fixed fee resources, including resource allocations, workload planning, and time reporting to ensure alignment with portfolio expectations.
• Forecasts all labor changes monthly, maintains a detailed labor tracker, monitors actuals vs forecast each month, and provides monthly updates to leadership.
• Manages and administers ServiceNow reporting to ensure accurate tracking, alignment, and visibility of work efforts.
• Supports process efficiency and coaches stakeholders on effective labor management practices.
• Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals
• Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success.
• Creates visibility into areas struggling with scope, schedule, resources, or budget
• Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines
• Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio
• Identifies dependencies and critical paths, and aids stakeholders in managing them
• Improves and streamlines the portfolio and project lifecycle, by working closely with business units, user base, and tool teams
• Identifies and resolves problems often anticipating issues before they occur or before they escalate; develop and evaluate options and implements solutions
• Analyzes project risk profile and balance at the portfolio level
• Contributes to capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions
• Develop and maintain processes to facilitate integrated project scoping between various workgroups and identifies operational impacts and dependencies.
• Maintain departmental work process for IT controls
• Analyze demand data to identify and report on trends
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees