Senior IT Disaster Recovery and Business Continuity Analyst

North Suburban Family Physicians

51d

About The Position

HealthPartners is currently hiring for a Senior IT Disaster Recovery and Business Continuity Analyst. This position is essential to ensure that HealthPartners’ technology systems can recover quickly from unexpected disruptions, including major outages, disasters, or union-related work stoppages.
The Senior Analyst will develop and maintain disaster recovery and business continuity plans, respond to emergencies to minimize business interruption, and work closely with IT and application teams to restore services. In addition, this individual will provide IT planning and support during union-related work stoppages and assess current recovery capabilities to recommend improvements. Because IT outages and disasters are unpredictable and can significantly impact business performance, the analyst will also participate in an on-call rotation to support and coordinate system outages. The analyst will serve as a key liaison between IT and business units, fostering clear and effective communication to ensure alignment across all stakeholders.
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

Requirements

• Bachelor‘s degree in Computer Science, Management Information Services, or equivalent experience/knowledge
• Five (5) years of experience with Disaster Recovery and Business Continuity planning and oversight.
• Five (5) years of IT work experience
• Understanding of audit and security standards (e.g., CoBit, NIST, ISO27001, ISO27002, etc.)
• Strong desktop tool usage including Word, Excel Access, and PowerPoint
• Ability to coordinate multiple initiatives and tasks.
• Excellent communication skills, verbal and written for technical and non-technical topics.
• Excellent people skills with a strong, consistent service orientation to both internal and external customers
• Knowledge of Project Management methodologies
• Understanding of negotiation and arbitration principles
• Strong understanding of HealthPartners technical infrastructure, application architecture, and network configuration
• Strong leadership skills and an ability to multitask in high stress situations.

Nice To Haves

• Certification of Business Continuity Management, Disaster Recovery Management, or ITIL Foundations

Responsibilities

• Develops and maintains IT's Disaster Recovery Policies and procedures.
• Works with IT Infrastructure to develop and maintain IT Business Continuity procedures.
• Coordinates IT activities associated with disaster recovery planning, validation, testing and analysis for infrastructure and applications designated as critical.
• Documents and participates in the process and outcome of IT's Disaster Recovery Tests.
• Coordinates storage, availability, and the inventory of Disaster Recovery Planning documentation and related contractual agreements for specific IT groups.
• Ensures adequate Service Continuity Planning occurs within IT in alignment with HealthPartners Business Continuity Program.
• Provides disaster recovery and business continuity guidance to application and system subject matter experts.
• Coordinates and provides support to IT Leaders in the event of Disaster Recovery implementation.
• Develops recovery assessments; documenting and managing outstanding issues and remediation efforts.
• Ensures compliance to IT's Disaster Recovery policy and procedures.
• Measures and forecasts IT's state of service recovery readiness.
• Reviews change management reports to identify potential high risk work that could lead to system outages.
• Partners with IT groups to develop solutions for improved redundancy, availability, and capacity planning to meet planned recoverability requirements.
• Partners with HealthPartners Business Continuity Planning to ensure adequate integration of Disaster Recovery criteria and measures.
• Provide disaster recovery response and recovery leadership, as needed.
• Assist with execution of workplace recovery solutions at time of event.

Benefits

• As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees