Senior IT Cloud Engineer - DAAS

ModMedBoca Raton, FL
2dHybrid

About The Position

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: ModMed is seeking a Senior IT Cloud Engineer-DaaS as the primary architect and administrator of ModMed’s desktop/endpoint cloud virtualization strategy. This individual will be responsible for the design, deployment, and automated management of AWS Workspaces for a global workforce, ensuring high performance, networking integrity, and security compliance across 2,500+ virtual endpoints.

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, IT or related fields
  • 5+ Years as a Cloud Engineer, preferably in AWS or GCP.
  • AWS Workspaces, VPC Networking, Active Directory, PowerShell/Python experience.
  • Holds themself and others accountable to deliver successful outcomes.
  • Embraces change as a growth opportunity; learns from successes and failures and adapts to new challenges.
  • Builds strong, positive relationships (internally and externally) and delivers customer-centric solutions.
  • Consistently achieves quality results, overcomes obstacles, and inspires others to do the same.

Nice To Haves

  • Terraform/IaC, AWS Directory Service, AppStream 2.0, FSx for Windows experience, preferred.

Responsibilities

  • AWS Workspaces Architecture: Lead the design and implementation of the enterprise DaaS environment, including image management, bundle optimization, and protocol selection (WSP/PCoIP).
  • Infrastructure as Code (IaC): Automate the provisioning, scaling, and decommissioning of AWS Workspaces using IaC to ensure consistent delivery for a global user base.
  • Cloud Networking & Connectivity: Manage VPC configurations, Transit Gateways, and AD Connector health to ensure seamless, low-latency connectivity between virtual desktops and on-prem/cloud resources.
  • Security & Compliance: Implement and monitor security groups, IAM policies, and encryption (KMS) to protect company data within the DaaS environment, aligning with healthcare software standards.
  • Endpoint Strategy & Client Support: Optimize the end-user experience across various clients (Windows, macOS, Web, Zero Clients) and troubleshoot complex performance issues.
  • Cost Optimization & Monitoring: Analyze AWS Cost Explorer and CloudWatch metrics to right-size instances (Auto-stop vs. Always-on) and reduce departmental spend.

Benefits

  • United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
  • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs
  • Company paid Life and Disability benefits
  • Flexible Spending Account, and Employee Assistance Programs
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
  • Hybrid office-based roles and remote availability for some roles
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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