Senior IT Business Analyst

Baker Construction•Houston, TX

About The Position

The Senior IT Business Analyst plays a pivotal role in driving the successful delivery of complex IT and business process solutions by meticulously gathering, analyzing, documenting, and managing requirements that are continuously aligned with business requirements and outcomes. S/he will collaborate closely with cross-functional teams to ensure that requirements guide decision-making and project execution from inception through implementation and post-deployment. The Senior IT Business Analyst will lead the process improvement and Organizational Change Management (OCM) initiatives, ensure stakeholder engagement, adoption, and the sustained realization of business value throughout the project lifecycleThe Senior IT Business Analyst will possess competency in the areas listed below in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with the job.

Requirements

Bachelor’s degree in IT, Business Administration, Computer Science, or a related field and a minimum of 10 years of experience in business analysis and delivering complex, cross-functional IT projects in mid- to large-sized organizations or a combination of education and experience
Experience in business process modeling, workflow improvement, and identifying opportunities for automation and efficiency
Background in requirements gathering, gap analysis, data mapping, and systems integration across enterprise platforms (including ERP modules, architecture, configuration, cross-module integration, and supply chain/construction applications)
Experience in both Waterfall and Agile methodologies, with a strong understanding of project lifecycles, change control, and risk management
Technically proficient with Microsoft Office 365 (Excel, Word, PowerPoint, Outlook, Teams), Smartsheet, Power BI, and Visio
Familiarity with Construction Management Software (e.g., Viewpoint, Procore, VISTA)
Proficient in applying advanced mathematical and analytical skills
Travel required by automobile or airplane
On-call availability and periodic after-hours work
Ability to be an effective liaison between technical teams, business stakeholders, and executive leadership to ensure alignment and clear communication
Exceptional written and verbal communication skills
Highly organized and detail-oriented
Experienced in developing end-to-end project documentation
Ability to translate complex technical or analytical information into clear, business-friendly, and user-centric language
Comfortable managing or supporting projects at any phase
Highly self-motivated and results-driven
Detail-oriented with strong analytical and problem-solving skills, able to evaluate complex project challenges and deliver effective, data-informed solutions
Skilled in team motivation and cross-functional collaboration
Strong ability to gather, analyze, and document complex business requirements and translate them into functional specifications and user stories
Proficient in producing documentation such as business cases, use cases, test plans, training materials, and post-implementation reviews
Proven ability to evaluate and advise leadership on IT and business process improvement initiatives
Expert in root cause analysis and impact assessment, utilizing structured business analysis techniques
Strong stakeholder engagement, negotiation, and facilitation skills, with a consistent track record of aligning cross-functional teams—including business units, IT, and third-party vendors—around shared goals, business requirements, and solution design for successful implementation

Nice To Haves

Power BI
Risk Management
Agile/Scrum methodologies: (e.g., Scrum Master or Agile BA Certification)
Microsoft Certified: Power Platform Fundamentals or Microsoft 365
Visio and Business Process Modeling (BPMN)
Lean Construction Certification or Lean Six Sigma Green/Black Belt-preferred
Familiarity with applications such as Vista, SuccessFactors, and Concur

Responsibilities

Leads the collection, analysis, and documentation of detailed business and technical requirements, ensuring comprehensive understanding of complex workflows, system interactions, and user needs
Develops process models, workflow diagrams, and data flow representations to clearly articulate current and future state business processes and system integrations
Collaborates with stakeholders, including business users, IT architects, and developers, to validate requirements and ensure technical solutions address business challenges effectively
Creates functional specifications, user stories, and acceptance criteria that guide development and testing teams Maintains rigorous requirements traceability, ensuring alignment between documented requirements, design elements, test cases, and delivered functionality throughout the project lifecycle
Facilitates communication between technical and non-technical stakeholders, translating complex concepts into clear, actionable language to drive consensus and informed decision-making
Supports user acceptance testing (UAT) and change management activities, helping to ensure solutions meet business expectations and drive successful adoption
Facilitates detailed discussions with stakeholders—including analysts, developers, sponsors, and users—to clarify, validate, and refine requirements and solution expectations
Recommends optimized processes or solutions and identification of opportunities for improvement
Ensures compliance with IT security, privacy, and data governance standards
Promotes safety-first culture by adhering to Incident and Injury Free (IIF) principles within all IT and on-site activities
Leads by example in following construction site safety protocols, including proper use of Personal Protective Equipment (PPE)
Demonstrates urgency and proactive responsiveness in understanding and addressing stakeholder needs, helping to identify potential risks early and avoid safety or operational issues