Senior IT Business Analyst

Allegion•Carmel, IN

1d•Hybrid

About The Position

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. This position is responsible for the overall success of a high-profile IT product team by identifying and delivering on innovative solutions to complex business problems within Allegion’s Americas Region. Primarily the Business Analyst will be responsible for the design, development, execution, and advisement of technical and process solutions. Because of the close interaction with business customers and supporting IT teams, the Business Analyst will require a deep understanding of requirements analysis and testing support. The Business Analyst acts as the interface between product owners/business units and technology teams. This position will also lead Scrum ceremonies.

Requirements

Bachelor’s degree required (computer Science or Information Technology related discipline preferred) or the equivalent years of relevant experience
5-7+ years as a business analyst preferred
2+ years experience in Agile software development preferred
Experience working with business units or other IT teams to gather requirements and translate them to a development team

Nice To Haves

Scrum Master experienced highly preferred

Responsibilities

Be an expert in team applications and be able to teach and demo all functionality
Work with team lead, product owner and stakeholders to identify, understand, and capture requirements; consolidate input from business and technical stakeholders
Collaborate with other IT teams on the best technical solutions for cross-team initiatives
Record technical requirements in the backlog and clearly explain to development team; be the bridge between development team and business
Lead Scrum ceremonies and facilitate Agile Methodologies
Work with product owner and team lead to prioritize the backlog and prepare for upcoming sprints
Work closely with quality engineer to test features and ensure functionality and accuracy
Remove impediments/ guide the team to remove impediments by finding the right personnel to help with the situation
Facilitate discussion, decision making, and conflict resolution
Assist with internal and external communication, improving transparency, and radiating information
Provide support to users by trouble-shooting and working with development team to resolve issues
Manage support tickets and coordinate issue resolution, including potentially off-hours production support
Manage release activities and required documentation and approvals; coordinate and execute code releases to production outside business hours
Create application documentation and reporting as requested
Conduct risk assessment of strategic, technical, finance, or business factors impacting the project.
Formulate and take corrective actions to mitigate deviations to the project plans and alert management of potential problems when appropriate
Collaborate on SOX requirements and provide documentation when requested
Potential to use SQL DB to pull data and reporting metrics; maintain reports in Power BI
Other duties as assigned

Benefits

Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Unlimited Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching