Senior IT Business Analyst

Acadia Pharmaceuticals Inc.•San Diego, CA

1d•Hybrid

About The Position

Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Please note that this position is based in San Diego, CA or Princeton, NJ. Acadia's hybrid model requires this role to work in our office on average three days per week. Drive impactful IT solutions and optimize business processes as a Senior IT Business Analyst. You'll collaborate with IT Business Partners to define requirements, document processes, and create user-friendly knowledge materials. Whether supporting projects or operational teams, you'll improve communication, training, and technology adoption to enhance efficiency..

Requirements

Bachelor’s degree in Information Systems or a related field with 5 years of applied work experience. An equivalent combination of relevant education and applicable job experience may be considered.
Experience using Veeva CRM is required
Prior experience supporting commercial departments is required
Ability to be highly organized, self-motivated, with the capability to prioritize projects and workload
Excellent attention to detail
Excellent interpersonal and communication skills, including tact, diplomacy and flexibility
Excellent skills in defining and documenting processes, requirements, and training materials

Nice To Haves

Previous pharmaceutical experience preferred or a desire to learn in a pharmaceutical environment

Responsibilities

Work with Business and IT Business Partners to help define and document business processes and requirements, including, but not limited to, data flow, data storage, application usability, reporting and analytics
Support project management in the implementation of technology solutions according to Acadia’s software development lifecycle (SDLC)
Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
Create training materials, “How To’s,” and knowledge items to ease user adoption of new technology
Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners
Define, coordinate and execute system integration testing to ensure solutions are built to requirements and specifications
Facilitate the resolution of Tier 1 and 2 application issues for Business Partners and escalate to vendor support as needed
Act as operational lead for existing systems, including holding recurring operational meetings with Business Partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners
Conduct source systems data quality analysis as needed
Uses professional concepts and company objectives to resolve issues creatively and effectively, exercising judgment in selecting methods, techniques and evaluation criteria for obtaining results

Benefits

Competitive base, bonus, new hire and ongoing equity packages
Medical, dental, and vision insurance
Employer-paid life, disability, business travel and EAP coverage
401(k) Plan with a fully vested company match 1:1 up to 5%
Employee Stock Purchase Plan with a 2-year purchase price lock-in
15+ vacation days
13 -15 paid holidays, including office closure between December 24th and January 1st
10 days of paid sick time
Paid parental leave benefit
Tuition assistance