Senior IT Business Analyst

Curriculum Associates

1d • Remote

About The Position

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. The Senior IT Business Analyst is responsible for clarifying business problems, articulating gaps, and translating them into actionable requirements that guide solution development. The Senior IT Business Analyst will ensure business needs are accurately captured, validated, and advanced through the development lifecycle via cross-functional collaboration while acting as a steward of the process, systems, and data across the full value stream. The Senior IT Business Analyst will serve as a crucial translator, helping IT teams understand and act on business needs, while enabling business leaders to recognize how technology can elevate their teams. This Senior IT Business Analyst role will support both Revenue Operations and Sales Operations. The ideal candidate will have deep experience across the revenue lifecycle, including revenue metrics and forecasting, as well as Sales Operations processes like commissions, target setting, and territory carving. Experience in EdTech is highly valued.

Requirements

• 5+ years of experience in business analysis, Sales Operations, data analysis, or a related field
• 5+ years of experience in cross-functional project leadership and communication
• 3+ years of experience requirement gathering and documenting user stories
• 3+ years Business Analyst or SME expertise in CRM and data platforms (Salesforce, Snowflake, etc.)
• High proficiency in process mapping tools (Visio, Lucidchart, Miro) and a solid understanding of SDLC (Agile/Waterfall)

Nice To Haves

• Business Analyst certifications such as CBAP, CCBA
• Salesforce or data tool certifications
• Experience in EdTech or Publishing

Responsibilities

• Understand your assigned business area's processes, goals, and strategies deeply.
• Partner with business stakeholders to clarify and articulate problem statements, gaps, and desired outcomes.
• Conduct stakeholder interviews, workshops, and process mapping to elicit and document business requirements.
• Translate business needs into clear, actionable user stories, functional specifications, wireframes, and acceptance criteria.
• Collaborate with Scrum Team members to ensure delivered solutions align with business requirements and user expectations.
• Support production support by clarifying business needs and process when needed.
• Support QA by clarifying requirements and edge cases when asked.
• Lead UAT coordination by testing the happy path, staging upstream data when required, and partnering with business stakeholders to design test cases for complex scenarios.
• Maintain business alignment and stakeholder engagement throughout the development lifecycle.
• Support change management and post-deployment validation.
• Continuously assess solution effectiveness and recommend enhancements.
• Maintain key process maps and documentation for reference across the IT Team.

Benefits

• Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees can enroll in our company’s 401k plan and receive an employer match.
• Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed