Senior IT Asset Management Specialist

Bottomline•Portsmouth, NH

About The Position

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are seeking a Senior IT Asset Management (ITAM) Specialist to serve in an individual contributor capacity as the primary administrator and operational owner of our newly implemented Flexera One platform. This role is primarily hands-on, with a strong focus on technical administration, platform optimization, and governance responsibilities. The Specialist will lead the day-to-day management, expansion, and optimization of our IT Asset Management capabilities across software, hardware, and cloud assets. This position acts as the first line of defense for the ITAM program—ensuring data accuracy, platform health, compliance posture, and value realization from the Flexera investment. While the role is tactical and technical, there is also an expectation to influence ITAM adoption and partner with cross-functional teams. The ideal candidate brings deep knowledge of Flexera One, strong software license management expertise, and experience driving enterprise asset management practices. This role will also partner closely with Procurement, Finance, Security, IT, and R&D, as well as an external managed services provider supporting advanced analysis and scaling needs.

Requirements

5+ years of IT Asset Management or Software Asset Management experience.
Hands-on administration experience with Flexera One.
Strong understanding of software licensing models (Microsoft, Oracle, Adobe, VMware, etc.).
Experience leading ELP (Effective License Positioning) analysis.
Ability to interpret contracts, entitlements, usage data, and compliance requirements.
Strong analytical and reporting skills, including building dashboards and executive reports.
Excellent communication skills and ability to work with cross-functional teams.
Knowledge of ITIL and ITSM/ITAM processes.
Prior experience working with or coordinating a managed services partner.

Nice To Haves

Certifications (Optional): IAITAM (CAMP, CSAM), ITIL Foundation, or vendor-specific training are a plus.

Responsibilities

Serve as the primary system administrator and operational owner of the Flexera One platform.
Manage and configure Flexera capabilities including IT Visibility, IT Asset Management, License Reconciliation, SaaS Management, and Cloud Cost Optimization (as applicable).
Drive ongoing platform enhancements, updates, integrations, and configuration changes.
Lead Effective License Positioning (ELP) for key publishers—including Microsoft, Oracle, Nutanix, Adobe, and others.
Validate entitlements, consumption, deployments, and usage data to ensure accurate and defensible compliance reporting.
Ensure compliance with ITAM policies within Flexera and maintain audit-ready dashboards and reports
Provide ongoing visibility into compliance risks, cost-savings opportunities, and asset utilization.
Deliver executive-level reporting for governance bodies and the leadership teams.
Act as the primary internal coordinator with the external ITAM managed services partner.
Automation & Integration: Develop and maintain scripts or leverage APIs for Flexera integrations and automation of ITAM processes.
Cloud Licensing Expertise: Demonstrate experience with AWS, Azure, and GCP licensing models, especially in support of cloud cost optimization.
Soft Skills: Exhibit strong influencing and stakeholder management skills to drive ITAM adoption across the organization.