Senior International Network Manager

Dana-Farber Cancer Institute•Boston, MA

19d

About The Position

The Senior Program Manager, International Strategic Initiatives, will oversee the implementation of new service contracts and manage select existing international collaborations. Additionally, this position will be responsible for business development and managing relationships with healthcare systems, physician practices, international payors and brokers in support of international patient growth initiatives, with a focus on the Latin American and Caribbean markets. Reporting to the Senior Director, International Strategic Initiatives this position supports the execution of programmatic initiatives and projects outlined in definitive agreements, including developing new programs and services, leading implementation work, facilitating meetings with stakeholders, and calling on expertise within the Institute. The Senior Program Manager is also responsible for supporting the growth and expansion of a network of collaboration in Latin America and Caribbean and other key target regions to help realize the full clinical and business potential of each partnership. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Scope and Complexity: Oversee highly complex, high-impact programs that are critical to the Institute's strategic objectives, involving multiple departments and external partners. Decision Making: Lead strategic decision-making processes, with full accountability for program outcomes and resource management. Stakeholder Interaction and Communication: Engage with a diverse range of stakeholders, including executive leadership and external partners, to drive program success and foster collaboration across the organization. Program Oversight: Lead the planning, rollout, evaluation, and operations of large-scale programs, ensuring they meet deliverables within appropriate scope and budget. Quality Improvement and Innovation: Drive innovation and continuous improvement initiatives and align quality objectives with organizational goals. Documentation: Maintain accurate program documentation and ensure compliance with institutional policies and procedures. Mentorship and Development: Mentor and guide project managers and team members, promoting professional development and a culture of excellence.

Requirements

Extensive experience in program management, with a proven track record of delivering complex projects successfully.
Strong leadership and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
Ability to work collaboratively in a team environment.
Excellent problem-solving and decision-making abilities, with a focus on strategic thinking and innovation.
Proficiency in project management software and tools, with a strong understanding of program management methodologies.
Exceptional communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
Ability to manage multiple priorities and adapt to changing circumstances in a fast-paced environment.
Strong analytical skills, with the ability to interpret data and make informed decisions.
Bachelor's Degree; Business administration, management, healthcare, or a related field.
Nine (9) years of relevant experience with progressively increasing responsibility of which at least six (6) years must be in program management OR comparable roles.

Responsibilities

Develop and implement comprehensive regional strategies that align with Institute’s overall mission and growth objectives, including driving the expansion of strategic initiatives with a focus on Latin America and Caribbean.
Lead in-depth market analysis, identifying growth opportunities, developing strategic partnerships with local healthcare providers and payers, and ensuring the successful implementation and performance monitoring of regional strategies
Develop materials based on primary and secondary research to inform strategic decision-making; prepare documents to summarize recommendations, options and pros/cons of opportunities.
Develop business cases and financial models to support strategic initiatives. Monitor the performance of regional operations using key performance indicators (KPIs) and provide insights to senior leadership.
Manage relationships with hospitals, physician practices, international commercial payors and brokers, in support of international patient growth initiatives.
Manage assigned international projects from initiation to delivery, ensuring timelines, budgets, and quality standards are met.
Serve as primary liaison between Institute and external sites, ensuring seamless service delivery and high provider satisfaction.
Lead Institute’s participation in key global conference and expos in key target markets
Lead development of service offerings that can be replicated across relationships and partnerships.
Coordinate support services to further develop international relationships, including developing and implementing strategy for ongoing roll-out of new initiatives and programs to partner sites; work with each site to explore opportunities for further program enhancement.
Work with office of general counsel to support development of new or expanded partnership contracts and renewal of existing contracts.
Ensure executed contracts are fulfilled based on service agreements and contractual obligations.
Plan and facilitate meetings with various internal and external stakeholders to discuss possibilities for new and existing relationships.
Support communication with executive leaders across the Institute to ensure relevant updates and necessary information are disseminated in support of leadership’s decision-making activities.