Senior Internal Communications Specialist

The Raymond Corporation•Charlotte, NC

About The Position

The Senior Internal Communications Specialist is responsible for developing and executing internal communication strategies that inform, engage, and connect associates across the organization. This role ensures consistent, clear, and timely messaging that supports business objectives, strengthens culture, and aligns employees with the company’s vision, values, and priorities. This position works closely with leadership, marketing, HR and department heads to craft messaging and communication plans that support change management, associate engagement, and cross-functional collaboration.

Requirements

Bachelor’s degree in Communications, Public Relations, Marketing, or related field
5+ years of experience in internal or corporate communications, preferably in a multi-location or operationally complex environment
Exceptional writing, editing, and storytelling skills with attention to tone and clarity
Strong project management skills and ability to manage multiple priorities under tight deadlines
Proactive, resourceful, and highly collaborative
Experience with intranet platforms, email campaign tools, and internal communication measurement tools preferred
Comfortable engaging with senior leaders and adapting communication for diverse employee audiences

Nice To Haves

Subject Matter Expertise: Proficiency within the marketing department, demonstrating deep knowledge and understanding of marketing principles.
Accountability: self-motivated, structured in your work, humble, eager to learn, deadline driven, able to prioritize and the ability to be coached.
Collaborative: hard working and a team player.
Creativity
Strategic collaboration across departments within the organization.
Continued education for further learning within the marketing space.

Responsibilities

Develop and manage internal communication strategies and campaigns that support company initiatives, events, and leadership priorities
Write, edit, and distribute high-quality content across internal channels, including email, intranet, digital signage, newsletters, video scripts, and event materials
Serve as a communication partner for HR, operations, and executive leadership—translating complex initiatives into clear and accessible messaging
Manage the editorial calendar for internal communications and oversee internal messaging cadence
Support communication planning for organizational changes, program rollouts, policy updates, and crisis communication
Measure the effectiveness of internal communications using engagement data, feedback tools, and performance metrics
Collaborate with the external communications and marketing teams to ensure messaging alignment and brand consistency
Continuously improve and innovate internal communication methods, tools, and channels based on employee needs and feedback

Benefits

Medical, Dental and Vision Insurance, Prescription Drug Plan.
Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Technology and Home Office Setup: This includes a laptop, dual monitors, a docking station, and a wireless keyboard and mouse.
Flexible Work Arrangements
Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
Company-sponsored social events and team-building activities.
Employee recognition program