Senior Internal and Executive Communications Specialist

Global Partners LP • Waltham, MA

8d

About The Position

The Manager, Internal & Executive Communications is responsible for the planning, development, and execution of enterprise-wide internal communications that support company strategy, enable change, and strengthen teammate engagement and culture. This role serves as a strategic communications partner to senior leaders, with responsibility for day-to-day teammate communications and higher-level executive, Town Hall, and change communications, serving as a central point of coordination for internal messaging across the enterprise. The Manager ensures operational excellence across all internal channels and campaigns. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Requirements

• Superb writing and editing skills.
• Demonstrated experience supporting executive communications and enterprise-wide initiatives.
• Experience leading communications for organizational change or transformation.
• Exceptional writing, editing, and messaging skills.
• Strong executive presence with the ability to influence and advise leaders at all levels.
• Proven ability to manage complex projects with multiple stakeholders.
• Highly organized, proactive, and comfortable operating independently.

Responsibilities

• Partner with the Senior Director, Communications to develop and own the internal communications strategy, aligned to company priorities and culture goals.
• Lead annual and quarterly internal communications planning, including key initiatives, audience segmentation, channel strategy, and measurement.
• Ensure internal communications are proactive, coordinated, and aligned across departments.
• Lead executive internal communications, including CEO and executive leadership messaging, enterprise updates, and leadership announcements.
• Plan and execute company-wide Town Halls, including content planning, agenda development, messaging flow, speaker preparation, visuals, and follow-up communications.
• Serve as a trusted advisor to senior leaders, providing message development, editing, and communications guidance.
• Design and execute change communications strategies for organizational changes, system implementations, and transformation initiatives.
• Partner with HR, IT, and other teams to support adoption, understanding, and engagement.
• Develop FAQs, leader toolkits, and manager resources to support effective cascades.
• Oversee content strategy and execution across internal channels, including teammate app/platform, newsletters, leadership emails, and campaigns.
• Establish and maintain editorial standards, governance, and best practices for internal communications.
• Ensure internal messaging from all departments is brand-aligned.
• Lead internal community and engagement communications, including teammate campaigns, culture initiatives, recognition programs, and values-driven communications.
• Partner with Government Affairs and Community Affairs team on community engagement plans.
• Build strong relationships with senior leaders and cross-functional partners to understand communications needs and provide strategic guidance.
• Act as a thought partner to departments on how best to communicate with teammates.
• Support leaders and managers with templates, tools, and best practices to improve communication effectiveness.
• Define and track internal communications metrics to assess reach, engagement, and effectiveness.
• Use data and employee feedback to refine strategy and execution.
• Monitor internal communications trends and emerging best practices.

Benefits

• We offer competitive salaries and opportunities for growth.
• We have an amazing Talent Development Team who create trainings for growth and job development.
• Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• We offer 401k and a match component!
• We provide tuition reimbursement; this benefit is offered after 6 months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed