Senior Integration Manager

AledadeBethesda, MD
3dRemote

About The Position

In this role you will manage the delivery of interface projects aiming to obtain healthcare data from a wide variety of Practice Management systems, EHR systems, HIE vendors, hospital systems, national aggregator, or interoperability network to enable our partner practices to use key functionality in Aledade’s population health platform. The manager will provide strategic planning and roadmap of the data integration portfolio. The manager will be responsible for coordinating and prioritizing the day-to-day activities of the integration project management team as well as collaborating with internal teams and external vendors. The manager will lead a team or assist the Director to stand up a new team. Primary Duties 1. Maintaining continuous alignment of program scope with strategic business objectives. Make recommendations to modify program and prioritization to enhance effectiveness toward the business result or strategic intent A. Create program roadmap B. Manage the coordination and relationship with internal partners and stakeholders C. Manage the relationship with the external vendors which include vendor management, negotiations, and contract management D. Present regular updates on program health and future opportunities to leadership E. Create ways to measure success 2. Provide critical leadership to ensure overall quality of project planning and execution, while minimizing and mitigating portfolio risks A. Managing the execution of multiple healthcare integrations projects’ lifecycle simultaneously in accordance with Aledade’s data specifications and service level agreements B. Provide the communication link between Integrations and internal partners (Implementation Data Operations, Development and Operations, Product Management, and associated leadership) C. Managing issues, decisions, risks, and escalations to management and/or stakeholders D. Be a technical problem solver on the team, identifying innovative solutions to project blockers and resolving issues and constraints through consensus and sound judgment 3. Provide the management of tasks supporting business continuity of the portfolio B. Managing all tasks that supports the presence of all active interfaces C. Providing assistance in finding solutions of critical issues affecting active interfaces

Requirements

  • 5+ years experience in providing strategic planning and roadmap on healthcare data integration
  • 5+ years experience with interoperability standards and methodologies
  • 5+ years experience with APIs, HL7 v2/v3, ORU, XDS.b, XDA, XDM, SFTP, VPN, or related communication protocols
  • 8+ years experience working with top-tier inpatient and emergency hospitals, Home Health, or SNF’ electronic health record (EHR), practice management, health information exchange (HIE) vendors, interoperability networks, national aggregators, etc.
  • 8+ years of technical program management or equivalent experience

Nice To Haves

  • Preferred: Master’s degree in a technical field or other relevant fields
  • Experience leading a team
  • Strong knowledge of healthcare administrative and
  • Strong knowledge of healthcare scheduling, claims, clinical data sets
  • Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise
  • Strong skills in cross-functional collaboration, influence, and communication (both verbal and written with audiences of varying technical abilities and business contexts); an ability to achieve clarity and drive focus in a complex and dynamic environment
  • A strong data-driven mentality and prioritization framework to ensure focus on the highest impact work.
  • Strong analytical and quantitative skills, including the ability to self-serve to collect/query data and use data to back up assumptions and develop business cases
  • Experience and strong skills in negotiating contracts with vendors
  • Strong understanding of administrative and/or clinical workflows in the ambulatory healthcare setting
  • Jira, Salesforce, and Tableau experience
  • Working knowledge of Mirth interface engine (or other interface engine such as Rhapsody, Corepoint, Cloverleaf)
  • PMP certification
  • EPIC Bridges Certification

Responsibilities

  • Maintaining continuous alignment of program scope with strategic business objectives.
  • Make recommendations to modify program and prioritization to enhance effectiveness toward the business result or strategic intent
  • Create program roadmap
  • Manage the coordination and relationship with internal partners and stakeholders
  • Manage the relationship with the external vendors which include vendor management, negotiations, and contract management
  • Present regular updates on program health and future opportunities to leadership
  • Create ways to measure success
  • Provide critical leadership to ensure overall quality of project planning and execution, while minimizing and mitigating portfolio risks
  • Managing the execution of multiple healthcare integrations projects’ lifecycle simultaneously in accordance with Aledade’s data specifications and service level agreements
  • Provide the communication link between Integrations and internal partners (Implementation Data Operations, Development and Operations, Product Management, and associated leadership)
  • Managing issues, decisions, risks, and escalations to management and/or stakeholders
  • Be a technical problem solver on the team, identifying innovative solutions to project blockers and resolving issues and constraints through consensus and sound judgment
  • Provide the management of tasks supporting business continuity of the portfolio
  • Managing all tasks that supports the presence of all active interfaces
  • Providing assistance in finding solutions of critical issues affecting active interfaces

Benefits

  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options
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