Senior Inside Sales Specialist

Badger Meter•Melbourne, FL

3d•Onsite

About The Position

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. What You Will Contribute: The Senior Inside Sales Specialist will support customers and internal stakeholders by providing any or a combination of the following services: researching and responding to customer inquiries either in person, by telephone, e-mail, fax, or other correspondence. This position will serve as the main point of contact for strategic accounts along with account manager within account team structure.

Requirements

High school degree/GED required
5+ years of related experience in the water/waste industry preferred
Experience supporting internal and external customers such as sales or customer service required
Proficiency with Microsoft Office Software required
Experience in Salesforce (CRM) require
Knowledge of manufacturing or distribution required
Intermediate knowledge of LX (or a similar software) and understanding of how system is utilized within distribution sites required

Nice To Haves

Bachelor's degree in business, communication, or psychology preferred
5+ years of related experience in the water/waste industry preferred

Responsibilities

Works as the main point of contact for strategic projects within various groups (sales & marketing, pricing strategy etc.) in partnership with branch manager.
Provide pricing on products over the phone, negotiate pricing with customers within account manager’s threshold.
Discuss and educate customers on SmartCover products and services with prospective and new customers. Move them to quoting stage prior to involving account manager.
Understand functionality and selling points of ALL products offered.
Monitor expiring quotes and work with account managers to ensure adequate price increases within account threshold.
Achieve and maintain a deep technical understanding of the product line, its capabilities, and its applicability into different customer applications.
Partners with key stakeholders in the escalation process of inquires within accounts as they arise and report to branch manager.
Make decisions quickly to resolve issues that arise with both our customer and Badger Meter’s best interest in mind.
Communicates with team when customer’s specifications change or projects end so we do not have excess inventory in warehouses for these changes.
Navigate on hand inventory report to sell inventory that can often get “lost” in the system if not managed and monitored properly.
Understand warehouse process and help pack and ship orders for end of month/quarter if needed.
Provide feedback to branch manager on issues and opportunities to reduce redundancy and improve accuracy internally and externally.
Review and assist in updating bids to ensure correct account maintenance is listed in Salesforce.
Work with account managers, regional managers & PMO team on special projects and strategic accounts.
Process orders, quotes, etc. as needed.
Take incoming calls from customers on issues within the accounts and provide quick solutions.
Maintain knowledge of account specification within territory and customer base.
Provide customer service with account specification within the territory to help expedite quotes/orders for customers accurately.

Benefits

Competitive Pay
Annual Bonus
Eligible for Annual Pay Increases
Comprehensive Health, Vision, and Dental Coverage
15 days Paid Time Off + 11 Paid Holidays
Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
Educational Assistance – Tuition Reimbursement up to $5,250
Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
Health Savings Account (HSA) & Flexible Spending Account (FSA) options