Senior Inside Sales Representative

Wolters Kluwer • Coppell, TX

12d • $40,000 - $67,550

About The Position

As a Senior Inside Sales Representative, your role involves advanced sales activities, utilizing specialized skills to handle non-standard sales problems. You will evaluate sales inquiries more critically and offer tailored solutions to customers, improving the overall sales process and outcomes.

Requirements

• Complex Customer Service Orientation: Handle intricate customer needs.
• Targeted Sales Techniques: Tailored sales strategies for specific scenarios.
• Sophisticated Communication Skills: High-level communication proficiency.
• Advanced CRM Software Use: Expert use of CRM tools.
• Exceptional Organization: Superior task and time management skills.
• Advanced Attention to Detail: High degree of accuracy and precision.
• Data Interpretation: Ability to analyze and interpret sales data effectively.
• Comprehensive Product Knowledge: Extensive understanding of products/services.

Responsibilities

• Handle complex and multifaceted inbound and outbound sales inquiries.
• Evaluate and process high-value customer orders.
• Maintain comprehensive and detailed customer records.
• Identify and qualify high-potential sales leads.
• Record and analyze detailed sales activities.
• Prepare and present sophisticated sales quotes and proposals.
• Resolve complex customer issues with products and services.
• Coordinate with other departments for large orders.
• Support strategic sales initiatives and projects.
• Mentor junior associates and provide guidance.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees