Inside Sales Representative

Triple-S Steel•Manassas, VA

11d

About The Position

Overview We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.

Requirements

Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
Able to multi task in a fast paced environment.
Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
Able to work in a team environment.
Exceptional communication skills.
Problem solving and creative thinking.

Responsibilities

Maintaining and expanding customer database.
Attending sales group meetings.
Capturing of accurate and complete information in customer relationship management.
Quoting and handling order execution from acceptance to completion.
Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
Communicating with customers in regards to current relative market information and capturing relative feedback.
Obtain and provide feedback on Competitor pricing/equipment to Management
Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
Manage a database of potential customers and contact them on a regular base for new opportunities
Team with Outside Sales Rep to build a pipeline of opportunities and close sales
Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
Note suggestions or complaints and communicate to the Quality/Operations group.
Utilize CRM Software to keep track of important customer ‘touches’.
Support the Quality System of the Company.
Other duties as assigned