Senior Inside Sales Representative

Renewal by Andersen | Esler Companies•Webster, MA

30d•$65,000 - $160,000

About The Position

Esler Companies | Renewal by Andersen is looking to hire a Senior Inside Sales Representative. You’ll re-engage with customers by scheduling follow‑up appointments and providing world‑class service. If you’re passionate about delivering outstanding customer service and motivated by hitting goals, we want to hear from you. Last year alone, we promoted over 50 teammates. Your success truly matters here. Apply today to speak with us. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Requirements

At least 3 years of Call Center or related experience.
Strong follow‑through with a reliable, fast‑paced work style.
Act with a sense of urgency and deliver dependable results.
Clear communication, empathy, and relationship‑building skills.
Ability to thrive in a fast‑paced, high‑energy environment.
Adaptability and openness to giving and receiving feedback.
Excellent organization and prioritization skills.

Responsibilities

Make outbound calls to identify why a sale was not made to address customer needs.
Ask targeted questions to ease resistance and encourage a second in‑home visit.
Communicate effectively with homeowners to understand their concerns.
Meet or exceed daily and monthly appointment goals.
Deliver world‑class service to every prospect, customer, and teammate.
Accurately enter customer data into our system.
Perform additional duties as assigned.