Senior Inside Sales Furniture Specialist

Staples Inc. • Lincolnshire, IL

2d

About The Position

At Quill, a Staples company, we help businesses work better by delivering the
products, solutions, and service they need to succeed. As a Senior Inside Sales
Specialist, you’ll play a critical role in driving strategic growth across
Quill’s largest and most complex customers. This is a consultative, high-impact
role for a sales professional who thrives on solving complex challenges,
influencing outcomes, and building long-term customer partnerships. You’ll act
as a trusted advisor, category expert, and senior collaborator—helping shape
account strategy, win enterprise-level opportunities, and deliver meaningful
value for customers across the U.S.

Requirements

• High School Diploma or GED required.
• At least 12 months of relevant experience in sales or customer service.
• Demonstrated ability to communicate, present, and influence effectively.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and manage time effectively in a results-driven environment.
• Critical-thinking and problem-solving skills.
• A highly driven, competitive, and results-oriented mindset with a passion for winning complex opportunities.
• Strong consultative selling skills with the ability to influence, persuade, and guide customer decision-making.
• Confidence navigating change and ambiguity in a fast-paced, performance-driven sales environment.
• Excellent communication, presentation, and stakeholder engagement skills.
• Strong time-management and organizational skills with the ability to prioritize competing demands.
• Resilience and persistence—viewing rejection as an opportunity to learn and improve.
• A customer-first mentality with the ability to balance customer needs and business objectives.
• Ownership mindset—you proactively identify solutions, drive outcomes, and elevate team performance.
• Commitment to continuous improvement and sharing best practices across the team.

Nice To Haves

• Knowledge of category-specific products and services (Technology, Furniture, Print/Promotional, or Large Volume Quotes).
• Experience supporting complex or enterprise-level customer accounts.
• Strong ability to navigate multi-stakeholder sales conversations and negotiations.
• Comfort leveraging CRM tools and data to guide strategy and decision-making.

Responsibilities

• Drive high conversion rates on complex, high-value opportunities while maintaining approved margin guidelines.
• Consistently meet or exceed net sales, margin, and growth targets across strategic and enterprise-level accounts.
• Partner closely with Key Account Managers and Field Sellers to support Quill’s largest, highest-value customers.
• Lead consultative sales motions for complex, multi-stakeholder deals requiring customized solutions and strategic pricing.
• Manage and prioritize multiple high-value lead channels with a focus on revenue impact.
• Demonstrate advanced expertise in Quill’s product offerings, pricing strategies, and solutions to influence buying decisions.
• Own, forecast, and manage a robust opportunity pipeline in CRM, ensuring accuracy and adherence to Pipeline SOPs.
• Collaborate cross-functionally with sales, merchants, vendors, and internal partners to design comprehensive customer solutions.
• Grow share of wallet through vendor consolidation, account expansion, and deeper account penetration strategies.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees