Senior Infrastructure Technician

All Lines Technology • Pittsburgh, PA

4d

About The Position

Purpose
Reduce security risk and maintain patch compliance across Infrastructure Services using approved tooling and processes (Windows Server, Enterprise Linux, cloud/on‑prem, network devices, and assets in scope).
What You’ll Do
Own Security Remediation Program management aligned to Security’s findings (Critical/High/Medium).
Plan, schedule, and execute monthly OS patching (Windows/Linux) with canaries, maintenance windows, and rollback.
Run zero-day/out‑of‑band patching with expedited assessment and change controls.
Deliver extended remediations (cipher/protocol, file rights, 3rd‑party updates) and coordinate vendor engagement.
Operate tooling: MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi; perform manual deployments where required.
Manage quarterly component updates and certificate lifecycle (PKI/DigiCert), including self‑signed to PKI migration feasibility.
Publish compliance reports, audit artifacts, and governance updates; chair weekly Security–Infrastructure standups.
Maintain strong communication across IT teams, upholding established procedures, and helping drive continuous improvement in service performance and end-user satisfaction

What You’ll Bring
7–8+ years in infrastructure security/patch management across Windows Server & Enterprise Linux (RHEL/others).
Hands‑on experience with MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi/PKI.
Strong ITIL change & incident management, CMDB updates, compliance reporting.
Scripting skills (PowerShell/Bash/Python), canary strategies, rollback procedures.
Nice‑to‑have: ITIL v4, Security+, RHCSA/RHCE, Microsoft Certified, CCNA/CCNP, GIAC/GVM.

Requirements

• 7–8+ years in infrastructure security/patch management across Windows Server & Enterprise Linux (RHEL/others)
• Hands‑on experience with MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi/PKI
• Strong ITIL change & incident management, CMDB updates, compliance reporting
• Scripting skills (PowerShell/Bash/Python), canary strategies, rollback procedures

Nice To Haves

• ITIL v4
• Security+
• RHCSA/RHCE
• Microsoft Certified
• CCNA/CCNP
• GIAC/GVM

Responsibilities

• Own Security Remediation Program management aligned to Security’s findings (Critical/High/Medium)
• Plan, schedule, and execute monthly OS patching (Windows/Linux) with canaries, maintenance windows, and rollback
• Run zero-day/out‑of‑band patching with expedited assessment and change controls
• Deliver extended remediations (cipher/protocol, file rights, 3rd‑party updates) and coordinate vendor engagement
• Operate tooling: MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi; perform manual deployments where required
• Manage quarterly component updates and certificate lifecycle (PKI/DigiCert), including self‑signed to PKI migration feasibility
• Publish compliance reports, audit artifacts, and governance updates; chair weekly Security–Infrastructure standups
• Maintain strong communication across IT teams, upholding established procedures, and helping drive continuous improvement in service performance and end-user satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees