Senior Infrastructure Service Lead

TekSynap•Reston, VA

3h•Onsite

About The Position

We are seeking a Senior Infrastructure Service Lead to oversee the architecture, governance, service delivery, and lifecycle management of enterprise-wide infrastructure services supporting DIA mission critical operations under SITE III. The Senior Infrastructure Service Lead is responsible for guiding modernization initiatives, standardize service delivery across multiple enclaves, direct incident and change management, and ensure secure, resilient, and high-performance IT services aligned with Zero Trust, hybrid cloud principles, and agency mission requirements. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Requirements

Active TS/SCI + CI Poly clearance
12–15 years of experience leading enterprise IT infrastructure services.
One of the following DoD 8570/CS-ARC-651 certifications: CASP+/SecurityX CISM GSLC CAP CCNP Security GCED GCIH
Demonstrated expertise managing mission critical, multisite, and HA/DR environments with secure baselines aligned to federal standards.
Deep understanding of infrastructure technologies across compute, storage, virtualization, networking (L2/L3), cloud, and service operations.
Proven leadership in ITILbased operations, service management, and modernization programs.

Nice To Haves

AWS Solutions Architect – Associate or Professional
Microsoft Azure Administrator or Architect Certifications
VMWare VCP-DCV
ITIL v4 Foundation / Managing Professional
Cisco CCNP or CCIE
RMF training
Zero Trust architecture training
STIG/SCAP implementation training

Responsibilities

Define multi year roadmaps for enterprise infrastructure services (compute, storage, network, cloud integration).
Establish service governance frameworks, SLAs/SLOs, and performance baselines similar to those required in enterprise virtualization service leadership.
Lead modernization initiatives, legacy migration activities, and cross domain standardization.
Oversee design and optimization of on prem and hybrid infrastructure spanning virtualized environments, enterprise storage, networking, identity services, and integration points.
Ensure secure configurations aligned to STIG/SCAP requirements and Zero Trust principles.
Direct capacity planning, resource optimization, and service reliability management.
Lead daily operational performance including incident, problem, configuration, and change management.
Ensure all services integrate effectively with enterprise capabilities (AD, PKI, DNS, NTP, SIEM).
Manage enterprise automation mechanisms and orchestration tools to improve efficiency and reduce configuration drift.
Direct multi site resilience planning including DR architecture, continuity playbooks, RTO/RPO documentation, and testing processes.
Guide least privilege strategies, certificate management, compliance audits, logging, and POA&M remediation.
Partner with cybersecurity organizations to maintain continuous compliance.
Mentor engineers, supervise technical leads, develop capability maturity models, and establish repeatable SOPs and runbooks.
Conduct service reviews, infrastructure briefings, cost benefit analyses, and technical recommendation packages for leadership.