Senior Information Security Architect

Packsize

About The Position

About Packsize, We are Packsize. A fast-growth multinational technology company committed to eliminating excessive and unfriendly packaging experiences through the adoption of Right-sized Packaging On Demand® systems, software, and services. Founded in 2002 and headquartered in Salt Lake City, Packsize gives businesses worldwide the ability to improve their customer satisfaction and enhance brand value while gaining efficiencies and savings. We accomplish this through our shared passion for a world where every box, envelope, and package shipped is the right size. This right-sized shipment sends a ripple effect through the supply chain by reducing carbon emissions and fuel needs. In pursuit of packaging sustainability, we value the contribution of our combined experiences, backgrounds, and relationships to create a team where Everyone Fits. Become a part of Packsize and help us build Smart Packaging for a Healthy Planet®. Position Summary: We are seeking a detail-oriented and proactive Cybersecurity Incident Response Analyst to strengthen our security operations team. This role is critical in monitoring, tuning, and optimizing alerting systems to ensure timely detection and response to potential threats. The ideal candidate will have strong analytical skills, a passion for cybersecurity, and the ability to collaborate across teams. This position includes participation in an on-call rotation to provide 24/7 coverage for critical incidents.

Requirements

1 to 3 years of incident response experience preferred (not required)
Bachelor’s degree in Cybersecurity, Information Technology, or related field preferred (not required).
Experience with SIEM platforms and alert tuning.
Strong analytical and problem-solving skills with attention to detail.
Familiarity with incident response frameworks (e.g., NIST, SANS) and security best practices.
Ability to work in a fast-paced environment and participate in an on-call rotation.

Responsibilities

Alert Tuning & Optimization Continuously refine and tune security alerts to reduce false positives and improve detection accuracy.
Optimize alerting thresholds and workflows to enhance operational efficiency.
Collaborate with engineering and SOC teams to implement best practices for alert management.
Incident Detection & Response Monitor security events and alerts across SIEM and other detection platforms.
Investigate and triage security incidents, escalating as necessary.
Document findings and contribute to post-incident reviews and root cause analysis.
On-Call Support Participate in an on-call rotation to provide a timely response to critical security incidents.
Ensure proper handoff and communication during shift changes.
Collaboration & Continuous Improvement Work closely with threat intelligence, vulnerability management, and engineering teams to improve detection capabilities.
Recommend and implement automation opportunities to streamline incident response processes.
Assist in developing playbooks and runbooks for common incident scenarios.