Senior Implementation Analyst

Fiserv•Stafford, TX

2d•Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Implementation Analyst About your role: As a Senior Implementation Analyst, you will plan, coordinate, and execute integration projects that deliver output solutions, working closely with Client Services, technical teams, the production floor, project managers, and account teams to ensure solutions meet client needs. You will support deployments across the Software Development Life Cycle (SDLC) to optimize business processes and reduce implementation risk. What you'll do: Understand existing business process flows, special client requirements, data sources, and processing systems, as well as output format requirements. Liaison with Clients and Fiserv Internal teams to understand client needs, provide advice, and implement effective and efficient solutions. Assume the role of a Project Manager in addition to Implementation Analyst for smaller, less complex projects. Gain understanding of future state solutions and technical specifications. Collaborate heavily with Development, Quality Assurance, Project Management, and Account Management teams to deliver the solution. Be responsible for client setup and configuration items. Solicit and document client detailed requirements, plan internal testing, and assist clients with their testing and deployment plans. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Requirements

4+ years of experience performing Client IT implementations/ Integration project work as well as documentation and issue resolution.
4+ years of experience in performing in-depth analysis and testing on system configurations.
4+ years of experience in client IT implementations/integration project work.
4+ years of experience delivering on client Waterfall projects during all SDLC phases.
4+ years of experience in developing business process flows and technical specifications

Nice To Haves

4+ years of experience in project management using Agile methodologies.
Bachelor's degree or higher in Business, Management Information Systems (MIS), Computer Science, or related field or equivalent combination of education, related experience and/or military experience

Responsibilities

Understand existing business process flows, special client requirements, data sources, and processing systems, as well as output format requirements.
Liaison with Clients and Fiserv Internal teams to understand client needs, provide advice, and implement effective and efficient solutions.
Assume the role of a Project Manager in addition to Implementation Analyst for smaller, less complex projects.
Gain understanding of future state solutions and technical specifications.
Collaborate heavily with Development, Quality Assurance, Project Management, and Account Management teams to deliver the solution.
Be responsible for client setup and configuration items.
Solicit and document client detailed requirements, plan internal testing, and assist clients with their testing and deployment plans.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for .rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.