Senior Human Resources Representative

Baptist•Memphis, TN

About The Position

Overview Job Summary Provides Human Resource consultation and services to support the mission of Baptist. Collaborates with key stakeholders on strategic and complex human resources matters. Position is under the direction of Human Resources leadership. Performs other duties as assigned. Job Responsibilities Investigates and resolves complex employee issues, manages grievances, and handles sensitive matters confidentially. Acts as point of contact for incoming inquiries, issues, and requests from employees and managers related to HR administration, including employee relations, and policy questions. Supports activities related to on-boarding, off-boarding, data management, compliance, and other processes. Maintains knowledge of HR processes and assists with the development and implementation of new processes, policies, and procedures Acts as a lead or participant on HR projects, as assigned Represents the HR Department in interdepartmental meetings and serves on committees, as assigned Assists in ensuring the company adheres to federal, state, and local employment laws and regulations and enforcing internal policies and procedures. Provides policy interpretation, information, counseling, and support to leaders, managers and employees in the areas of employee relations, employment, compensation, payroll, and related Human Resource functional service areas Cooperates with external customers, e.g. applicants, state/federal agency officials; identifies needs; collects, evaluates, and reports timely to inquiries; and, follows through to case closure. Completes assigned goals.

Requirements

Minimum Required: Seven (7) years directly related experience in Human Resources.
Minimum Required: Baccalaureate degree in Human Resources, Business Administration or related field or direct equivalent years of experience.
Minimum Required: Ability to operate standard office equipment and proficient in the use of computer.
Minimum Required: Previous experience using automated HR/Payroll system.

Nice To Haves

Preferred: 10+ years in directly related experience in Human Resources in a hospital setting. or ambulatory setting..
Preferred: Master’s degree in Human Resource Management, Business Administration or related field.
Preferred: Intermediate to advanced experience with all Microsoft products and their associated programs.
Preferred: SHRM certification or SPHR or PHR is preferred.

Responsibilities

Investigates and resolves complex employee issues, manages grievances, and handles sensitive matters confidentially.
Acts as point of contact for incoming inquiries, issues, and requests from employees and managers related to HR administration, including employee relations, and policy questions.
Supports activities related to on-boarding, off-boarding, data management, compliance, and other processes.
Maintains knowledge of HR processes and assists with the development and implementation of new processes, policies, and procedures
Acts as a lead or participant on HR projects, as assigned
Represents the HR Department in interdepartmental meetings and serves on committees, as assigned
Assists in ensuring the company adheres to federal, state, and local employment laws and regulations and enforcing internal policies and procedures.
Provides policy interpretation, information, counseling, and support to leaders, managers and employees in the areas of employee relations, employment, compensation, payroll, and related Human Resource functional service areas
Cooperates with external customers, e.g. applicants, state/federal agency officials; identifies needs; collects, evaluates, and reports timely to inquiries; and, follows through to case closure.
Completes assigned goals.