Senior Human Resources Manager

Servpro•Evans, GA

2d•$65,000

About The Position

The Senior Human Resources Manager leads the full HR function, overseeing payroll accuracy, benefits strategy, compliance, employee relations, and talent lifecycle management. This role partners closely with executive leadership to strengthen organizational culture, ensure legal compliance, and drive HR initiatives that support operational excellence. The Senior HR Manager provides both strategic guidance and hands‑on execution, ensuring the company’s people processes are efficient, compliant, and aligned with business goals.

Requirements

4–7+ years of progressive HR experience, including payroll and benefits administration
Strong knowledge of employment law, compliance requirements, and HR best practices
Experience supporting or leading HR functions in a fast‑paced operational environment
Excellent communication, leadership, and conflict‑resolution skills
High level of discretion, integrity, and professionalism
Proficiency with HRIS, payroll systems, and Microsoft Office

Responsibilities

Strategic HR Leadership Serve as the primary HR advisor to executive leadership, providing guidance on workforce planning, employee relations, compliance, and organizational development
Lead continuous improvement of HR processes, policies, and systems to support scalability and efficiency
Analyze HR metrics (turnover, retention, performance trends) and present insights to leadership
Ensure compliance with federal and state labor laws, client‑specific requirements, and industry standards
Payroll Oversight & Workforce Administration Oversee bi‑weekly payroll processing, ensuring accuracy, timeliness, and compliance
Review and approve timecards, supplemental pay items, and payroll adjustments
Audit payroll and benefit deductions, including new‑hire insurance setup and 401(k) contributions
Resolve escalated payroll, benefits, and retirement plan questions from employees and managers
Benefits Strategy & Administration Lead annual evaluation, negotiation, and implementation of Medical, Dental, and Vision insurance plans
Manage 401(k) census reporting, compliance, and coordination with plan administrators
Oversee benefits onboarding, qualifying life event changes, and termination processes
Educate employees and managers on benefit offerings and ensure high‑quality service delivery
Talent Acquisition & Onboarding Leadership Partner with department leaders to define hiring needs and staffing strategies
Oversee resume sourcing, candidate screening, and interview coordination
Approve and issue offer letters, ensuring compensation alignment and compliance
Manage the full onboarding process, ensuring departmental checklists are completed and new hires are fully integrated
Employee Relations, Performance & Compliance Lead the employee evaluation process, ensuring consistent six‑month performance reviews
Provide coaching to managers on performance management, corrective action, and employee engagement
Oversee HR documentation, including doctor’s notes, compliance forms, and personnel records
Manage unemployment claims, child support orders, and DOL interactions
Conduct exit interviews, analyze trends, and recommend retention strategies
Ensure timely completion of separation notices and offboarding procedures
Maintain compliance with client‑required background check addendums
HR Operations & Risk Management Maintain accurate and confidential employee files and HR records
Oversee review of annual motor vehicle reports and ensure compliance with company driving standards
Support internal audits, risk assessments, and compliance reviews
Lead HR projects such as policy updates, handbook revisions, and system implementations