Senior Human Resources Manager, Employee Relations

NANA Regional Corporation•Herndon, VA

67d•Onsite

About The Position

This Sr. HR Manager will manage the employee relations function of Shared Services support and manage projects, and provide HR manager support to the business when the need arises. The successful candidate will report to the HR vice president and will have a close working relationship with HR teams directly supporting the businesses across Akima. The primary function of this role is managing the employee relations function within the HR team. This includes managing employee relations cases, ethics cases, managing the case management system, continuous process improvement, auditing cases to ensure proper documentation and information has been captured. This person will be an advisor to HR team members in a way that will provide support and drive a consistent process to address employee matters and to help identify trends within the business. The successful candidate will also be responsible for handling complex and sensitive employee relations cases and tracking employee union grievances within the tool and collaborating with PMs and the labor relations team to help facilitate follow up and closure. An important responsibility of this role is to produce metrics on case details and progress, identify trends and suggest improvement measures. This role will also focus on leading and managing other projects and identifying process improvement measures and managing projects across the HR Operations function with a goal to reduce and eliminate repetitive administrative tasks done by the HR team today. When directed, this person will support the business in the capacity of an HR Manager. The selected candidate will be a strong partner to the HR team and serve as a consultant and partner to project stakeholders, including the vice president of human resources. It is an exciting time of growth at Akima, and the Sr. HR Manager will support that growth and help the HR team evolve with maturing processes, process improvement and change management efforts. The successful candidate should have a positive, team-focused, solutions-oriented mindset and be able to adapt to different working environments while living the Akima core principles. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

Requirements

Bachelor's degree in human resources or related area (or equivalent).
Minimum of 8 years of experience as HR business partner or HR manager.
Minimum of 5 years of government contracting industry experience.
Must have experience leading a centralized employee relations function and managing a case management system.
History of successful project management in a fast paced, rapid growth environment.
Demonstrated experience in providing hands-on support, that aligns with local laws, for diverse employee populations (1,000+ employees).
Effective communication skills, both verbal and written, including presentations; ability to speak confidently and effectively to varied audiences; proven professional writing ability, strong grammar and editing skills. Strong consulting, negotiation, and conflict resolution skills.
Must be able to work with various departments and work collaboratively to find working solutions for the business.
Must be well versed in Microsoft applications like Excel, PowerPoint, and Word.
Must be able to pass a thorough background check including a credit check.

Nice To Haves

Professional Certification (PHR, SPHR, GPHR, SHRM-CP or SHRM-SCP) preferred.
Experience using and configuring EthicsPoint.
Comprehensive knowledge of labor laws, to include both federal and state regulations.
Working experience with union employees and CBAs (collective bargaining agreements) is a plus.
Experience supporting employees and leaders working outside of the United States.
Experience with Deltek, Costpoint, iCIMS, and other relevant software.

Responsibilities

Manage the EthicsPoint case system and drive process accountability to all users.
Lead and take ownership of assigned projects and initiatives. Set clear expectations and priorities for all relevant stakeholders.
Manage and investigate senior level cases and keep stakeholders engaged in the process and recommendations.
Be a change agent and positively support and promote process improvement and other initiatives.
Provide regular training to users and when updates have been implemented.
Work closely with the HR operations leadership team and HR managers to provide expertise and hands-on support in areas such as employee retention, employee relations, management coaching, performance management, terminations, and change management.
Provide configuration and process/procedure recommendations that align with Akima's growth goals.
Audit employee relations cases and provide feedback to case owners to ensure data integrity and process accountability.
Works collaboratively with operations and shared service department teams (compensation, benefits, HRIS, recruiting, payroll, compliance, HR operations, talent development, legal, and labor relations) to address project and/or employees' needs.
Other duties as assigned.
Occasional travel may be required (less than 25%).